posted on May 13, 2002 08:02:44 PM new
Paypal Problem
This post is just to inform people of my experience with Paypal.com. One of my customers suggested me to post here to share with everyone. Thank you for your time to read this.
My business sells computer components and systems online. I decided to use Paypal when customers started requesting it for easy payment. I had heard a few “horror stories” about Paypal but decided if it makes it easier for my customers to pay, I would give it a shot.
My Paypal is verified business account. I used the account for a little over a month and was suddenly put under restricted status for an unknown reason Paypal refuses to reveal to me. To this date, Paypal is holding $14,409.14 of my company’s money from me and has since attempted to transfer over $20,000.00 out of my Bank account (which they deny ever doing, even I had the bank faxed them the statement). I run a very honest business and if Paypal can’t stand to make well over $100,000/year in transaction fees from me by holding onto $14,409.14, then that is their loss. I’ll gladly give that to someone else.
At this point, we had fulfilled all the orders that involved with Paypal account $14,409.14. People suggested us to ask those buyers file charge back and since Paypal is hold the funds. I refused to do so, Paypal will not ruin our company in anyway and I will like to take proper legal steps to resolve this matter with Paypal.
As I said earlier, I run an honest business. I have no charge backs, disputes or complaints. I have outstanding selling record on eBay (perfect feedback) and am verified in any way possible (SquareTrade and ID verify). Below are my documented exchanges with Paypal. None of it is exaggerated; it is just plain, simple truth. Again, this post is just to inform people of Paypal’s lacking customer support department. I have tried to resolve this matter nicely without bringing in my legal department and have done anything and everything I can to settle this matter to no avail. One would think that with this big of an account, they would be more careful and give special attention to it. But I have received no calls or communication of any type from them.
Tomorrow, I will be meeting with my legal council again to get further advice on how to handle this situation. I wish all others good luck in any business they may be doing with Paypal.
And I will all of you updated if I hear anything back from Paypal or my legal council.
May 07, 2002 8:56 AM
Received 1st email from Paypal stating that our business account had been placed under restricted status for the following reason:
“Paypal detected suspicious activity regarding the receipt or withdrawal of funds.”
In this email, it provided us a link on how to restore account access with Case ID number.
May 07, 2002 11:21 AM
Received 2nd email from Paypal our business account was placed on a restricted status for the following reason:
“Your account has been flagged and restricted by our verification system.”
In this email, Paypal asked us to reply with “a valid phone number and the best time for us to reach you.”
May 07, 2002 12:21 PM
I used the link that was provided by Paypal in the 1st email and entered my company number and cell number with email address.
May 07, 2002 12:21 PM
Replied to the 2nd Paypal email. Again, I gave them my company number and cell number with email address and time to reach me.
May 07, 2002 02:48 PM
Called Paypal and spoke to Customer Service Representative in Resolution Dept. I was told “there is nothing wrong with the account, just follow the instructions and the Review Dept will get back to you.”
May 07, 2002 04:33 PM
Used the link in the emails again, filled in email and phone number.
May 07, 2002 06:08 PM
Received 3rd email from Paypal stated that business account was placed under restricted status. No reason given this time.
In this email it provided us the same link on how to restore account access with no Case ID number.
May 07, 2002 07:23 PM
Used the link provided in the 3rd email: filled in email, phone number and my cell phone number. In addition to that, I also gave them my company name, number, address and Tax ID for verification,
May 07, 2002 8:30 PM
Reply the 2nd email Paypal sent again, with our email, phone number and my cell phone number. In addition to that, I also give them My company name, number, address and Tax ID for verification… thought it would help.
May 07, 2002 10:56 PM
Replied to the link again: filled in email, phone number and my cell phone number. In addition to that, I also give them my company name and Tax ID for verification again.
May 08, 2002 11:30 AM
Called Paypal, spoke to Customer Service Rep named “Laurie” in Resolution Dept, was told the account is under multiple restrictions now and we need to fax following document over: a copy of my driver license, current bank statement from a bank associated with this Paypal account and a current bill to address listed under Paypal.
The Problem is that she was unable provide us a “Paypal Fax Cover Sheet” because our account is under multiple restriction, so she gave us a fax number with different case ID number to use. The thing about the Fax Cover Sheet: this document really speeds things along. There is a set of barcodes on it that allows Paypal to scan and automatically attach the faxed documents to whatever file it is associated to. Since I don’t have a Fax Cover Sheet, the receiving department would have to manually locate the file it is associated to and manually log everything in. Laurie assured me that even though we didn’t have a Fax Cover Sheet, all faxes would be logged in within 24 hours and to call back in that time.
May 08, 2002 02:52 PM
Got the following Documents Notarized for authenticity and Fax over to Paypal under Supervision of the Notary Public at their location:
1. A copy of my valid California Driver’s License
2. Most current back statement associated with this Paypal account
3. A letter from the bank with bank contact information verifying the account information
4. FedEx bill to current address for this account as listed under Paypal
5. Notarized document stating that all above documents faxed are official and fax transmission was done under supervision of the Notary Public at their location
Transmission Verification Report shown Fax complete to 402-xxx-xxxx 14:50 on 05-08-02
May 08, 2002 4:31 PM
Used the link to inform Paypal that the fax was sent. Send two more emails Paypal to inform them about the fax.
May 09, 2002 2:10 PM
Used the Link to inform Paypal about the fax.
May 09, 2002 9:45 PM
Received no communication from Paypal at all. Faxed the entire documents 2nd time in our location, used the link and email to inform Paypal about the Fax.
May 10, 2002 12:12 PM
Called Paypal and spoke to “Laurie” in the Resolution Dept. I was told they NEVER received the faxed. They even check the fax room and turned up with nothing. I told them that it was been 2 days since my first fax and about 15 hours since my second fax. Faxes are supposed to be logged in WITHIN 24 hours, with or without a Fax Cover Sheet. I told them I would fax it again. I informed them that I was very upset at their attempt to reverse transactions from my Bank and asked them why and under what circumstances validate this action. They denied any reverse transactions attempt with our Bank and said that they would never do that. By this time, I have documented proof of their attempt with their name, PAYPAL, clearly printed in big, bold letters next to the words “TRANSACTION REVERSAL.”
May 10, 2002 12:29 PM
Faxed the entire documents 3rd time in our location and used the link to inform Paypal about the Fax.
May 10, 2002 2:12 PM
Called Paypal to make sure they got the faxes. I Spoke to Supervisor in the Resolution Dept and was told they will not go in to the fax room to check if they receive the fax or not… we would have to wait 1-3 days before they can do anything about it. Spoke to “Laurie” again and she told me that she would keep me posted and let me know if anything happened. Whether or not they got the faxes, she would email me first thing Monday morning and let me know what the current status of the account is. There should be an update by then, she said, because the fax receiving dept works on weekends. She is by far the most helpful and friendly of any Paypal Customer Reps I have talked to.
May 10, 2002 3:35 PM
Did a research on the website about Paypal company. Consider taking the legal step to resolve this.
May 13, 2002 11:50 AM
After checking my email and seeing nothing from Laurie or Paypal in general, I called Paypal and spoke to “Deb” in the Resolution Dept. She checked my account and said that no faxes were logged in and asked that I call back in two days. I told her that I was getting a little impatient. Faxes are supposed to be logged in WITHIN 24 hours and I had sent the first fax in 5 days ago. I asked her why it was taking so long especially if the fax receiving dept works weekends. She hesitated a little and said that that was not always the case and that most weekends, they don’t work. I was also told that I had not given enough time for the Appeals Dept to review the fax and reinstate our account. I told her that I didn’t care about the Appeals Dept; I just wanted to make sure that they have our faxes. She checked the account status again and told me that a request was put in last week to find our “fax” and to log it into their system, but the request remained open, which means nobody in the fax receiving department has even looked at the request yet. She said all I could do now was to just wait another day or two and check back.
May 13, 2002 08:04 PM
Posted on auctionwatch.com message board
posted on May 13, 2002 08:26:20 PM new
may be they need a new fax machine so they took the money from your account??
why dont you send the documents by next day air and make them sign for it??
chargeback can show up within 60 days after payment made,do you know of any unhappy csutomer??
posted on May 13, 2002 08:31:32 PM new
There are absolutely NO charge backs from old customers (we just started using Paypal for less 2 months). No complaints from customers either. In fact, all I ever get from customers are emails telling me how great my service and products are. I would send the documents over by mail but something tells me Paypal somehow would not recieve it. I was told by Paypal to fax, not mail. I try to follow their instructions and abide by their company policies to resolve this matter.
[ edited by bluebb on May 13, 2002 11:58 PM ]
posted on May 14, 2002 03:35:00 AM new
Bluebb: PayPal always says they didn't receive the fax. Do not waste your time faxing them. I beg you for your own protection in this matter. They must give you an address BY LAW to mail the documents. Mail them today with every single kind of delivery verification offered. If you can, mail them by two different delivery services. I am not joking! And this is not even going to help expedite PayPal's handling of the matter. Once they receive the documents they are still going to put you through agony as they put me and so many others through. But you must protect yourself from PayPal claiming you never supplied the requested documents. They are STALLING YOU because you only have a certain amount of days to respond. Do not listen to any PayPal rep here or anywhere else discouraging you from mailing the documents. It is the only proof you will have. I hope you mail the documents today.
posted on May 14, 2002 04:35:29 AM new
PayPal will go further than just to say they didn’t receive your fax. Once, someone mailed all the documents, and PayPal received them and PayPal returned them, with a message asking for irrelevant information. However, when he called to speak with someone they denied receiving it in the first place, and they continued to deny it until the user scanned the envelope, the postmark, and PayPal’s request for the information, and put the scans on a web site for everyone to see. I would mail it and send it registered mail (or with another service and make them sign for it) if they don’t acknowledge receiving it after a few more days. True, mailing might not help get your problem resolved directly. But if you ever need to take action against PayPal to get your money back it is good to have proof that you sent the information. For now, just keep faxing in the information and hope they acknowledge receiving it sometime.
[ edited by andrew123s on May 14, 2002 04:37 AM ]
posted on May 14, 2002 08:20:59 AM new
Folks believe me we've GOT to put a STOP to this and the only way is to ban together. I putting together a team of lawyers and will help anyway I can. You can email me personally at [email protected] I have a friend who is going to Washington next month and together we hope to get hearings going. send me your horror stories and I will make sure he takes them with him.
posted on May 14, 2002 08:31:21 AM new
club1man said,
Folks believe me we've GOT to put a STOP to this and the only way is to ban together////////////////////////////////////
with 71 chargebacks,what do you have to say about your business and your customers.
with customers like these,who need enemy??
posted on May 14, 2002 08:39:48 AM new
I don't think all of those 71 where illegitamate I have some other thoughts on that but until I prove it I won't comment. When a good number of these people said that their credit cards were not stolen and never left their possession it leads me to believe their might be another problem.
Another thing 71 out of 4500 transactions isn't bad considering I had no problems with any other online service, western union, checks and bank wires. The fact remains the problem was with paypal period.
[ edited by club1man on May 14, 2002 11:54 AM ]
posted on May 14, 2002 12:35:03 PM new
wow 71 chargebacks is pretty darn high in my book i got 0 chargebacks from approx 1000 billpoint/paypal transactions and no negs
posted on May 14, 2002 12:56:25 PM new
yes,when looking at chargeback,one must look at how much time it takes to add up to 71 transactions and how much is the amount chargeback??
some merchant account providers no longer welcome merchants who sell electronic goods .
most of the time the merchants lose,if the cardholder said i did not authorise the transaction,and i did not receive any thing at my home and it is not my signature on the ups/fed exp forms,merchant just eat the loss.
posted on May 14, 2002 01:03:15 PM new
I kinda THOUGHT the part about the "$100,000 a year in transaction fees" might put a fire under his butt! LMAO!
mrfoxy;
I believe (I'm not completely sure, so correct me if I'm wrong Club1man), but I think what he's saying is that some of these 71 customers are claiming that they knew nothing about, and didn't initiate a chargeback.
It wouldn't surprise me one bit to hear that many of these messes are the result of an 'inside job' (@ PayPal).
posted on May 14, 2002 01:12:18 PM new
71 is simply too high and no one to blame but the user not paypal , western union, mastercard, visa however its the user if the chargebacks are that high
posted on May 14, 2002 02:11:11 PM new
I thought (as club1man posted) that club1man investigated and realized many of the chargebacks the users didn't file or have any knowledge of whatsoever.
posted on May 14, 2002 02:19:32 PM new
Short Story. I have done "Verified (1921)" on paypal and god knows how many that were not verified before I got smart and only accepted verified and they started tracking. 3 times that many on Billpoint at least then throw in a scatter of BidPay, C2it, ProPay, etc. So I figure (on the low side) 7-8,000 transactions. I have had 3 reversals.
I said reversals not charge Backs, I have never had a charge back. Reversals are done by PayPal. They were samll change stuff in my case from kids that wanted some free stuff
I myself have been cheeted twice by sellers using PayPal never by any other means. Again small change stuff < $100. Add it all up thought and PayPal accounts for a couple hundred in loses on my end while no other payment venu has caused these problems. Why?
I have said before PayPal draws a lot of crooks and small time thieves. If your a company dealing in high ticket items your just asking for it.
posted on May 14, 2002 03:29:55 PM new
I imagine it's pretty hard to avoid chargebacks when paypal accepts payment in your name and puts it in a frozen account. I'd also have a hard time accepting paypal's word on whether a chargeback was actually done.
dendude
posted on May 14, 2002 04:25:09 PM new
back to this 71 chargebacks,it is the merchant who must exercise due diligence and carefully reviewed the sales order and do some background checking,in club1man case,he is selling gold ,not big mac.
the average order is 500 dollars from people he does not know,and how much is a big mac??
I won’t retaliate against your slander, but I do want to address some of the things you mentioned in your post and reiterate what I said in my original post:
1. “You know, I find your story hard to believe, particularly coming from someone who just joined AuctionWatch on the 13th of this month.” As I said in the original post, I was told by one of my customers to join AuctionWatch Community Discussion to share my own experience with Paypal.com after what had happened.
2. “… all such info can be fabricated by any disgruntled person, or competitor.” Just like eBay, Paypal has no real competitors that can come close to them at this point.
3. “Your “documented exchanges with Paypal are not “documented,” but merely typed out statements which anyone could have concocted…” The fact is, I’ve been through a lawsuit before and know that it is very important to take notes on all the actions made by both parties. In that case, my hand-written notes was enough for me to win the lawsuit for the simple fact that the other party had no notes at all. So no matter how ineffective you believe my notes to be, they do work.
4. Like I said on the original post, all legal documents required were notarized, and was faxed under supervision of the Notary Public at their location. Transmission Verification Report shown Fax complete to 402-xxx-xxxx 14:50 on 05-08-02
5. I am not here to find any support or ask other people to join me filing the lawsuit, just to share my personal experience with paypal.com even know I took proper steps try to resolve this matter with Paypal. And what I so called proper steps might help me win the case.
Perhaps you are perturbed by the fact that I seem so calm about all of this. The fact is, I am not afraid that I won’t be able to retrieve the money in my Paypal account because all my transactions between my customers and myself done through Paypal were done under Paypal policy. I have tons happy customer to back us up and that’s all I care about. If there is a chance of an upcoming lawsuit, customer satisfaction is my best weapon against Paypal.
I don’t know what would convince you that my company actually does exist. If you want, I could post a screenshot of my Paypal account information and restriction page which includes the amount of money they withholding from me. Would that make you happy?
Ohmslucy:
Thank you for the advice. [email protected] did reply my post on the other message board and he said he has directed my account information to the account management team so we can hopefully get this resolved as soon as possible.
Here are the updates:
May 14, 2002 11:45 AM
Called Paypal again and spoke to a Customer Representative in the Resolutions Department. She said the fax was received and logged into their system yesterday, May 13th. She couldn’t tell me why it took so long but confirms that regardless of manual or automatic login, all fax transmissions should be logged in within 24 hours. She said that she would escalate the file to the Appeals Department and the investigation could take anywhere from 2 or 3 days to over 5 days.
posted on May 14, 2002 05:07:51 PM new
Andrews123;
That's the way I understood it! Apparently, it's falling on deaf ears, however.
Walhalla brings up a good point, too. Club1man has said he pleaded with PayPal to stop accepting payment into his account while it was frozen, but they refused to do so. I'm certain that caused more than just a few customers to file a chargeback when they did not recieve confirmation that Club1man received their funds.
PayPal completely screwed Club1man - plain and simple.
stopwhining;
You stopped making sense. (What did a BigMac have to do with any of this?)
posted on May 14, 2002 05:48:45 PM new
big mac versus gold-
club1man average transaction is 500 dollars,and in my book,that a lot of money for one order.
my question is - can you remove the paypal logo from your shop once you find out your paypal account is restricted??so no one can send any payment into your paypal account??
once again,back to this big mac versus gold,if i were to send someone 500 dollars in cyberspace to buy some gold,i would not just casually hit that paypal button,especially if i were a first time customer of club1man ??
if i were club1man,i would do some review before i accept this order for purchasing at least 500 dollars worth of gold.
thats why i mean by gold versus big mac??
posted on May 14, 2002 08:38:48 PM new
"PayPal is the merchant of record with respect to all credit card transactions through the PayPal service to purchase goods or services".<<<< from their terms of service.
The fact is paypal accepted the credit cards. The money went into the persons account and was transfered to me. Big mac or gold it doesn't matter. Also they took in over $8000.00 after I emailed and called and asked they not accept anymore deposits into my account.
[ edited by club1man on May 14, 2002 08:42 PM ]
I responded earlier today about your issue. I can also post the reason for the restriction if it helps clarify the issue for other readers of the forum (with your permission).
posted on May 15, 2002 06:11:09 AM new
club1man,
you said paypal took in 8000 dollars more in payments after you emailed them to stop accepting payment for your account.
did your request fall on deaf ears due to their infamous customer service or they just want to rake in as much money as possible due to the 71 chargebacks.??
the customers who sent you the 8000 dollars,are these repeated customers who just know how to send paypal payment to you by logging on to their accounts and fill out your name OR they hit a paypal button on your site??
do you have a paypal button on your site and have you tried to remove it??
posted on May 15, 2002 10:02:41 AM new
Stopwhinning
These people were regular customers that had done many transactions with me. They trusted me and many times just sent money through paypal with out contacting me. I emailed paypal and spoke to a customer service manager in Palo Alto But they still kept allowing money to come in to my account. Then when I demanded they return to the customers and several threatened legal action they refunded the money and charged me a service charge again. To date there some people that haven't got their money back. I don't have it ,they don't have, so how has it?
Also saying 71 chargebacks is alot. Your right but how many are legit, 4 of the original ones I had to prove to them were NOT fraudulant. Why did I have to prove it to them?
Doesn't it seem funny that the ones I managed to talk to turned out to be good transfers, Kinda makes you wonder
[ edited by club1man on May 15, 2002 10:07 AM ]
posted on May 19, 2002 03:01:38 PM new
To: Anyone who know this
Can I post my customer emails here about what they think of this issue?
To: paypaldamon
You will be surprise how many people are suggest us to drop paypal due to unreliable services and poor customer support
Like I said before, all trasactions made between buyers and our company are completed.
Our customers are happy with us, so the problem must be at paypal.
-----------------------------------------
Paypaldamond, your company owns me an apology for the following reasons
1. Freeze up my company account without any good reasons.
2. No willing to resolve this issue before I post on auctionwatch.com, even know I had been very cooperate with your company.
3. No single chargeback was filed against our Paypal account since it became restricted.
Here is my question,
Paypal suddenly decided to freeze up our account, and holding $14,409.14 to secure and prevent any fraudulent use of this account. (Base on their user agreement)
But, if I DO NOT have enough cash flow to back up my company and continues to fulfill all the orders, then charge-back from the buyers will begin.
300 chargeback files again our company from buyers due to no goods received, doesn’t this will create more problems with Paypal and us? Or Paypal and credit card company?
Tell me, who was the one to cause the entire problem in the beginning?
Why did the Paypal ask for the documents when the account was set up?
My feedback,
Your company got a great concept that totally fit into today’s e-business,
but your customer services and support is not acceptable, specially when Paypal decided to freeze up some legit accounts, like us or other victims.
I have been very patient and cooperate with your company all this time, but I'm staring to lose my faith on your company.
My final question,
How many more days do Paypal need to resolve this problem? Is lawsuit the only key to resolve this?
posted on May 19, 2002 06:53:37 PM new
Paypal ask
…..“The documentation that you have faxed to us is incomplete”
My reply
Sure, it was incomplete; because I was told by Paypal customer services rep. that “Paypal “might” need those documents to review even know she does not sure what are the reasons that our account was restricted in the first place”, I never got any email from Payapl that why type of documents I need to fax over before I post on auctionwatch.com, by the way, I did not even get a fax cover sheet at first time faxed.
My action
Faxed all the required documents to Paypal again
Paypal ask
….“verification that they gave you permission to add their credit card to your Paypal account”
My reply
Those credit cards were added to my Paypal account back in 2001, why did you ask for at that time?
None of those credit cards were file chargeback or have any complains, why Paypal bother to ask for authorize?
My action
Gather all the people, (2 of credit cards were not mine) to the notary place, having a little party first and get the all statement and documents notarized. It cost 10 pre notary signatures
Paypal ask
…..“monthly statement for the bank account ending in 5230”….… not list a name or address. I show that this account is listed under a company name. You provided some form of letter, stating that the following customer has account with "name" bank and it list information. You name is not listed on this bank account……give you permission to add the company bank account to your Paypal account
My reply
It’s a business account, of curse it’s under Business name which it match my Paypal business account name, Paypal, are you even reading them? I had also included a letter from the Bank stated the address was updated in May 01, 2002, why not call the bank to verify it.
My action
Faxed
1. Authorization Letter from my partner and myself to add my company bank account to paypal.
2. Explanation letter (DBA and address)
3. DBA Record
4. Confirmation Letter from the Bank
5. Bank statement match with Paypal Account
All documents were notarized, again it’s $10 pre notary signature.
Paypal ask
“Copy of a current utility bill”
My reply
It was under a DBA name, there is not utility bill for this company, only bill I can provided to Paypal is my FedEx bill with account number on it. Beside, this is a new location, which no bill have received it yet.
My Action
Faxed FedEx Bill, match the address and company name listed in Paypal account.
Paypal ask
…….associated with other PayPal accounts that are restricted
My reply
My partner is running a different Paypal account under different Business name, which Paypal freeze up the same time. But, he was asked to fax over the following documents
Copy of valid Driver license
Bank statement
Utility bill
Remember, his account is still freeze up by Paypal. There is only one chargeback filed again his account but it was after the account has been freeze up, chargeback was took care right away by provide valid tracking number and we did resolve the issue directly with customer, customer agreed to drop the charged back. The chargeback is less than $40.00
Updated:
Here are documents I faxed to Paypal on May 15, 2002
Paypal confirmed received the fax on May 16, 2002
TABLE OF CONTENTS
PG # Documents
1 Cover Page
2 Authorization Letter from “name”
3-4 Bank Statement for Debit Card (xx55)
5 Authorization Letter from “name”
6 Statement for Credit Card (xx73)
7 Statement for Credit Card (xx24)
8 My Own Authorization Letter
9-10 My Bank Statement for Debit Card xx46)
11 Authorization Letter from “name”
12 Explanation Letter
13-14 DBA Record
15 Confirmation Letter from name Bank
16-18 Company Bank Statement
19 FedEx Bill
20 My Driver's License
21 Notarized Document
My Lawyer told me this, in order to filled a lawsuit case with Paypal, I need to wait at least 30 days after they freeze up the account, during this time, I need to be 100% cooperate with Paypal. Sad but true…..
My final question,
How many more days do Paypal need to resolve this problem? Is lawsuit the only key to resolve this?
posted on May 19, 2002 07:13:06 PM new
bluebb said,
posted on May 19, 2002 06:53:37 PM
--------------------------------------------------------------------------------
Paypal ask
…..“The documentation that you have faxed to us is incomplete”
My reply
Sure, it was incomplete; because I was told by Paypal customer services rep. that “Paypal “might” need those documents to review even know she does not sure what are the reasons that our account was restricted in the first place”, I never got any email from Payapl that why type of documents I need to fax over before I post on auctionwatch.com, by the way, I did not even get a fax cover sheet at first time faxed.
My action
Faxed all the required documents to Paypal again
Paypal ask
….“verification that they gave you permission to add their credit card to your Paypal account”
My reply
Those credit cards were added to my Paypal account back in 2001, why did you ask for at that time?
None of those credit cards were file chargeback or have any complains, why Paypal bother to ask for authorize?
My action
Gather all the people, (2 of credit cards were not mine) to the notary place, having a little party first and get the all statement and documents notarized. It cost 10 pre notary signatures
\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
can you add other people' credit card to your paypal account??
i know you cannot link other people's bank account to your paypal account,but credit card??
chargebacks can occur within 60 days after transaction is completed.
one recent yahoo shopowner just lost a chargeback case after 4 months-customer received the good,used it for 4 months and claimed it is item not as described and did not bother to return the item.
posted on May 19, 2002 07:41:18 PM new
luebb I invite you and others to join our group http://groups.yahoo.com/group/nopal-paypal/ and invite your customers also together with a group of lawyers consumer advocates and state officials maybe we can put a stop to this.
Rest assured that when the protective order is lifted from my case or I decide enough is enough I will put the entire procedings across the internet for all to see the lies and deceit this company is about. Even as far as influencing witnesses and threating the integraity of others if they sided with or published stories about me. ARE THEY SCARED OF THIS OLD,OVERWEIGHT TEXAN?
