posted on May 11, 2002 09:27:03 AM new
Paypaldamon,
please release the payment outlined below to our Paypal account. The buyer reversed the chargeback. The bank of America alreade notified Paypal to have us reimbursed. Why do you keep the money?
Regards,
Bernhard
[email protected]
----- Original Message -----
From: "Phyllis Johnston" <[email protected]>
To: <[email protected]>
Sent: Tuesday, January 29, 2002 11:44 PM
Subject: Re: reimburse
> After I received the merchandise and I sent payment to Bank of America.
> When I received my statement yesterday, they had credited the $100.00 to
me
> again. I called, had the credit to me reversed and they said they would
> forward payment to you.
>
> Regards,
> Phyllis Johnston
>
> ----- Original Message -----
> From: <[email protected]>
> To: <[email protected]>
> Sent: Tuesday, January 29, 2002 6:22 AM
> Subject: reimburse
>
>
> > Moving Media ([email protected]) would like to remind you to pay for the
> following Money Request through PayPal.
> >
> > ------------------------------
> > Money Request Details
> > ------------------------------
> >
> > Amount: $100.00
> > Note: Dear Phyllis, we noticed that you filed a chargeback against us.
> This is not warrantable. We have shipped the goods by Swiss Post Economy
Air
> Mail. Please reimburse us once you receive it. It should reach you
anytime.
> Probably it is already there. We had to pay a chargeback fee of USD10 for
> your case. To make up for the delay we are willing to cover this.
> > Regards, Florine, www.sendcigarettes.com
> >
> > PayPal makes it easy to send money by email to Moving Media
> > ([email protected]) from your PayPal account.
> >
> > To view the details of this Money Request or to pay Moving Media with
> > PayPal, simply click on the following link or copy and paste it into
> > your web browser:
> > https://www.paypal.com/prq/id=cq8tFwwpFTXfIf8q.CS7Tf0euTljFnXAGcx2jg
> >
> >
> > Thank you for using PayPal!
> >
> > The PayPal Team
> >
> > Note: When you login to your PayPal account, be sure that the website's
> URL always begins with "https://www.paypal.com/". The "s" in "https" at
the
> beginning of the URL means you are logging into a secure page. If the URL
> does not begin with https, you are not on a PayPal page.
> >
> >
> > ----------------------------------------------------------------
> > PROTECT YOUR PASSWORD
> >
> > You should NEVER give your PayPal password to anyone.
> > If anyone asks you for your password, please follow
> > the Security Tips instructions on the PayPal website.
> > ----------------------------------------------------------------
> >
posted on May 16, 2002 08:37:22 AM new
Bank of America paid your bank on February 8, 2002. They suggested that you
contact your bank for your money, however, if you would like to contact B of
A to confirm what I am saying, they can be reached at 1-888-342-6530.
Please reference B of A claim number: 707805December.
posted on May 16, 2002 08:41:15 AM new
Paypaldamon: The buyer contacted us as you can see in the posting history. She reversed the chargeback through her credit card company. Also she contacted the Bank of America once again in order to have us reimbursed. Please show common sense and check this case. Paypal got the money back from the Bank of America already. Now Paypal has to reimburse us. Solve this case asap. Thx.
posted on May 16, 2002 01:04:11 PM new
Hi movingM,
The card company in question will have to resolve the chargeback cancellation, or the buyer will have to take steps to make sure that it is canceled. To date, I saw no indicators that this has occurred.
An email from the buyer is not going to stop the chargeback. A report from the card company would have to be issued reversing the chargeback.
