posted on May 11, 2002 08:06:30 AM new
Dear Paypal,
please return the money of this cancelled dispute. Customer confirmed the arrival of the goods and asked Paypal to reverse to chargeback. The customer send a form to you to get this solved. One of your representative stated that they only wait for a message of the seller claiming the reversed payment. Hereby I request to return the money of this cancelled dispute. Find the details below. Thx in advance,
Regrds,
Bernhard
Chargeback Settlement (ID #332422351R673264L)
In reference to: 02D29491GN7883328
Name:
Chargeback Settlement
Gross Amount:
-53.00
Fee Amount:
-10.00
Net Amount:
-63.00
Date:
Jan 3, 2002
Time:
07:11:09
Status:
Completed
Subject:
Chargeback Recovery
Chargeback Settlement (ID #332422351R673264L)
In reference to: 02D29491GN7883328
Name:
Chargeback Settlement
Gross Amount:
-53.00
Fee Amount:
-10.00
Net Amount:
-63.00
Date:
Jan 3, 2002
Time:
07:11:09
Status:
Completed
Subject:
Chargeback Recovery
----- Original Message -----
From: "Brian & Lisa Porter" <[email protected]>
To: <[email protected]>
Sent: Tuesday, January 15, 2002 6:17 AM
Subject: Fw: PayPal: Chargeback Received Case #288736
>
> ----- Original Message -----
> From: "Brian & Lisa Porter" <[email protected]>
> To: <[email protected]>
> Sent: Monday, January 14, 2002 7:30 PM
> Subject: Re: PayPal: Chargeback Received Case #288736
>
>
> > Hi, I had my creditcard reverse the charges because I did not receive
the
> > cigarettes for a very long time. I thought they were never shipped and I
> was
> > being scammed since they were so cheap with free shipping! I just
didn't
> > realize the shipping would take that long. As soon as I received the
> > cigarettes I called my credit card and told them to rebill me for them.
> They
> > sent me a form to stop the dispute which I filled out and sent in.They
are
> > waiting for a response from you to rebill me. sorry for the
inconvenience.
> > p.s. I tried contacting paypal and they said there is nothing they can
do
> > after 30 days from date of purchase. signed Lisa Porter
> > ----- Original Message -----
> > From: <[email protected]>
> > To: <[email protected]>
> > Sent: Monday, December 31, 2001 1:08 PM
> > Subject: PayPal: Chargeback Received Case #288736
> >
> >
> > > Dear Lisa Porter,
> > >
> > > We have received notice that you initiated a chargeback
> > > through your credit card company.
> > >
> > > Details of the transaction and this case are as follows:
> > >
> > > Transaction Date: 10/10/2001
> > > Transaction Amount: $-54.00Seller's Name: Bernhard Kaufmann
> > > Seller's Email: [email protected]
> > > Case #: 288736
> > >
> > > We would like to take this opportunity to make you aware of
> > > a service available to you through PayPal. PayPal's Buyer
> > > Complaint Policy allows you to resolve disputes through PayPal,
> > > prior to contacting your credit card company. Please login
> > > to your PayPal account and view the Buyer Complaint Policy in
> > > our Terms of Use, under the "Security Center" link located at
> > > the bottom of our website.
> > >
> > > At this time, there is no need to fill out the Buyer Complaint
> > > form because we are currently working with your credit card company
> > > to resolve this issue. However, this service is available to you
> > > for any future disputes you may have involving a seller.
> > >
> > > PayPal encourages all buyer purchase disputes to be filed and
> > > resolved through the PayPal Buyer Complaint process, and reserves
> > > the right to terminate or restrict account privileges of buyers
> > > who file chargeback complaints without attempting to resolve the
> > > complaints through PayPal. If you have previously filed a claim
> > > according to our Buyer Complaint Policy, we thank you for the
> > > chance to assist you with this matter.
> > >
> > > This email is for information purposes only. There is no need
> > > to respond to this email, unless you now recognize the charge to
> > > your credit card or have now received your merchandise and no
> > > longer wish to dispute the transaction.
> > >
> > > Sincerely,
> > > PayPal Account Review Department
----- Original Message -----
From: "Brian & Lisa Porter" <[email protected]>
To: <[email protected]>
Sent: Tuesday, January 15, 2002 6:17 AM
Subject: Fw: PayPal: Chargeback Received Case #288736
>
> ----- Original Message -----
> From: "Brian & Lisa Porter" <[email protected]>
> To: <[email protected]>
> Sent: Monday, January 14, 2002 7:30 PM
> Subject: Re: PayPal: Chargeback Received Case #288736
>
>
> > Hi, I had my creditcard reverse the charges because I did not receive
the
> > cigarettes for a very long time. I thought they were never shipped and I
> was
> > being scammed since they were so cheap with free shipping! I just
didn't
> > realize the shipping would take that long. As soon as I received the
> > cigarettes I called my credit card and told them to rebill me for them.
> They
> > sent me a form to stop the dispute which I filled out and sent in.They
are
> > waiting for a response from you to rebill me. sorry for the
inconvenience.
> > p.s. I tried contacting paypal and they said there is nothing they can
do
> > after 30 days from date of purchase. signed Lisa Porter
> > ----- Original Message -----
> > From: <[email protected]>
> > To: <[email protected]>
> > Sent: Monday, December 31, 2001 1:08 PM
> > Subject: PayPal: Chargeback Received Case #288736
> >
> >
> > > Dear Lisa Porter,
> > >
> > > We have received notice that you initiated a chargeback
> > > through your credit card company.
> > >
> > > Details of the transaction and this case are as follows:
> > >
> > > Transaction Date: 10/10/2001
> > > Transaction Amount: $-54.00Seller's Name: Bernhard Kaufmann
> > > Seller's Email: [email protected]
> > > Case #: 288736
> > >
> > > We would like to take this opportunity to make you aware of
> > > a service available to you through PayPal. PayPal's Buyer
> > > Complaint Policy allows you to resolve disputes through PayPal,
> > > prior to contacting your credit card company. Please login
> > > to your PayPal account and view the Buyer Complaint Policy in
> > > our Terms of Use, under the "Security Center" link located at
> > > the bottom of our website.
> > >
> > > At this time, there is no need to fill out the Buyer Complaint
> > > form because we are currently working with your credit card company
> > > to resolve this issue. However, this service is available to you
> > > for any future disputes you may have involving a seller.
> > >
> > > PayPal encourages all buyer purchase disputes to be filed and
> > > resolved through the PayPal Buyer Complaint process, and reserves
> > > the right to terminate or restrict account privileges of buyers
> > > who file chargeback complaints without attempting to resolve the
> > > complaints through PayPal. If you have previously filed a claim
> > > according to our Buyer Complaint Policy, we thank you for the
> > > chance to assist you with this matter.
> > >
> > > This email is for information purposes only. There is no need
> > > to respond to this email, unless you now recognize the charge to
> > > your credit card or have now received your merchandise and no
> > > longer wish to dispute the transaction.
> > >
> > > Sincerely,
> > > PayPal Account Review Department
