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 arurenusan
 
posted on December 11, 2001 05:47:24 PM new
PAYPAL CLAIMS TO HAVE FRAUD PROTECTION. HERE IS MY CASE. YOU DECIDE.

A seller advertises original CBT material from Keystone Learning Systems. When the product came, I found out the CDs were fake and do not work. I contacted Keystone officials and the appropriate authorities on this Fraud. I filed a complaint with PayPal and here is what they said:

"a merchandise quality issue" - PayPalDamon

from <a href="http://www.webhostingtalk.com/showthread.php?s=&postid=206396#post206396">thread</a>

merchandise quality issue??? Then I wonder what is fraud...

What is it about a U.S. FELON whom I cannot contact and SOFTWARE PIRACY is non-FRAUDULENT? This is FRAUD!!!! This has NOTHING to do with quality of a merchandise. THIS IS FRAUD. If I send you a piece of rock, but you ordered a diamond ring, is this a "merchandise quality issue?" Do you think I am stupid??? THIS IS FRAUD!!!!!!!!

Again, PayPalDamon does not address the real issue at hand, but posts a bunch of non-related junk to try and make his company look good.

Again, he suggests that I contact the ANONYMOUS felon. This is an example of PayPal service for all of you to see!

YOU HAVE BEEN WARNED!!! YOU ARE GETTING NO WHERE WITH PAYPAL. I REST MY CASE.
[ edited by arurenusan on Dec 11, 2001 05:58 PM ]
 
 uaru
 
posted on December 11, 2001 06:59:51 PM new
I REST MY CASE.

Why do I doubt that?

Look at the bright side. Had you used your bank or a money order to make payment you'd be in worse shape, you wouldn't be able to make the instrument of payment out to be the fall guy.

PS: No I'm not a PayPal employee, I just don't side with your position.

 
 arurenusan
 
posted on December 11, 2001 07:18:14 PM new
banks would have provided fraud protection, and paypal is not a bank. they claim they have fraud protection, but they do not.

a money order does not claim to have fraud protection.
[ edited by arurenusan on Dec 11, 2001 07:18 PM ]
 
 uaru
 
posted on December 11, 2001 07:46:34 PM new
banks would have provided fraud protection

That's news to me. Does this mean I can go to my bank and dispute the purchase of a bottle of Dom Perignon I purchased that was flat before I opened it?

 
 arurenusan
 
posted on December 11, 2001 08:25:25 PM new
you have no idea how ridiculous you sound when you compare a purchased bottle of water to a fraud that is considered a felony. you make no sense in your comparison. i am talking about a felony, you are trying to make my dispute look like i'm whining about an opened bottle.

let's stick to the felony charge. if i take the SAME fraud case (not your weird comparison of an opened bottle) to a bank, of course my bank will assist me in the investigation! i've done it before and got my money back.

get your logic right! let's not compare oranges with apples.
[ edited by arurenusan on Dec 11, 2001 09:00 PM ]
 
 arurenusan
 
posted on December 11, 2001 08:51:31 PM new
uaru,

i am beginning to find your little side comments about "money order" or "bottles" annoying. we are talking about FRAUD here.

i have been a victim. when you become a victim, and you want your voice heard, imagine some annoying little guy start to tell you "it's your fault that you were ripped off."

that's why they call it fraud. you never know when it will hit you. if you have nothing sensible to say, and nothing related that makes sense, please don't kick a guy when he's down with obscure comments like "somehow i doubt that".

if you are looking to pick a fight, go find someone else. i'm legitimately making a warning to the community about paypal's false advertisement about buyer protection.

if a non-entity such as a piece of paper (like a money order) does not offer me protection, it has NOTHING to do with paypal. i already know that, and that's why i didn't use money order. i'm talking about paypal and it's false claim for buyer's protection. i don't think a piece of paper can talk, so let's leave money order out of this topic.

 
 uaru
 
posted on December 11, 2001 08:57:10 PM new
i see, you must have some relationship with paypal.

Yes I have a relationship with PayPal. I'm a customer. Why don't you stop this crap of assuming anyone that doesn't agree with you 100% as being having some sinister relationship with PayPal. Frankly it's making you look like a bit of a "Chicken Little."

BTW, Dom Perignon isn't water. Dom Perignon is the finest champagne, and depending on the year can be very expensive. I assure you a case of Dom Perignon would be much more than your software purchase.

 
 arurenusan
 
posted on December 11, 2001 09:03:47 PM new
here you go again trying to discredit ppl with lame talks. you still don't get it, do you? go somewhere else please. i see you have numerous postings. my effort is not with a kid like you who has no logic. it should be concentrated on warning the community about paypal.

for you information, i lost $608.50, enough to buy a couple bottles of your wine.
[ edited by arurenusan on Dec 11, 2001 09:06 PM ]
 
 uaru
 
posted on December 11, 2001 09:28:24 PM new
here you go again trying to discredit ppl with lame talks.

Excuse me?

Who is the one that is accusing people of being on PayPal's payroll? I know of two posters you've accused of such illegal activities (you wisely edited it out of one of your messages.)

I don't have to discredit you.

Did you bother to read the terms of the AW message board or do you just ignore them? You can't post links to other message boards, you've done that. You can't post links to auctions you've done that. You don't seem to follow terms of service well do you?

Now read this carefully, read this slowly, and read this twice.

I am not a PayPal employee nor do I receive any compensation from them by disputing your position.

I double dog dare you to accuse me of being a PayPal employee again.

 
 stopwhining
 
posted on December 11, 2001 09:29:07 PM new
aurenusan said-of course my bank will assist me in the investigation! i've done it before and got my money back.
CAN YOU GIVE US SOME DETAILS ON THAT,HOW DOES THE BANK GO ABOUT DOING IT??
every day i sign on and i read paypal customers being defrauded,and most want paypal to do something to recover their money,punish the villian.
it does not have to be paypal customers,tomorrow when paypal goes under,it could be c2it or billpoint as they will have all of paypal business.
i assume you bot it on ebay,now ebay will just say caveat emptor and it is just a venue,and get away clean.
you just watch,soon the govt will come down hard on ebay,there is just too much baloney going on and we all know baloney is politican 's favorite food and they will be asking ebay to LET THEM GET INSIDE THE CELLAR AND TAKE A GOOD LOOK AT ALL THAT BALONEY

 
 arurenusan
 
posted on December 11, 2001 09:54:57 PM new
hey uaru,

what about your grandma? does she work for paypal?

 
 arurenusan
 
posted on December 11, 2001 10:01:41 PM new
stopwhining,

i don't know have anything against ebay though. i understand their service clearly. i don't know if you've been screwed by ebay, but if so, i can only say your anger is shared by a fellow victim.

uaru,

look, if i manage to get my money back, i will buy you a bottle of that Dom Perignon champagne. sheesh, my criticism of you being a paypal employee is only a harsh gesture at how you defend them. you don't have to be that upset at being called a paypal employee. is it that bad to be a paypal employee, and is it that deragatory? if so, i'm sorry. so let's end it here.

down with paypal!!!

 
 Coonr
 
posted on December 11, 2001 10:14:01 PM new
they claim they have fraud protection

Where exactly did they make a false claim?

 
 paypaldamon
 
posted on December 11, 2001 10:14:34 PM new
Hi arurenusan,

We can cover this again, but I will ask:

a) Did PayPal list the item for sale?
No, an individual did

b) Did PayPal have control over the venue the seller chose to list the item at?
No, PayPal was not the venue the item was offered at.

c) Did the seller possibly deceive you?
Yes, and I have advised you as to what you need to do.

d) Does PayPal cover merchandise quality disputes?
No, as outlined in our Buyer Complaint Process.

e) Did PayPal sent payment to this party (per your instructions)?
Yes

f) Will PayPal comply with legal requests for information on the person's account?
Yes.

 
 arurenusan
 
posted on December 11, 2001 10:25:09 PM new
PayPalDamon,

Again you have not addressed the HEART OF the problem.

1. Did PayPal conduct a thorough investigation?

NO

2. Is this really a "quality of merchandise" dispute or a "fraud" dispute given the fact that this involves a U.S. Felony. Answer the question. If you ordered a "diamond ring" for $608.50, and I sent you a piece of "granite rock" verified by diamond experts as just a piece of granite worth $10, is this still a "quality of merchandise" issue or does this constitute a "fraud"?

3. What will exactly constitute a fraud and what exactly IS your fraud protection that PayPal claims it has?

PayPal has ignored the real issue at hand. There is no fraud protection.

Damon, those questions you asked do not help me get to the heart of the problems and you know it. Your company ignores fraud because it can collect 2.9% on the transaction.

 
 Coonr
 
posted on December 11, 2001 10:33:11 PM new
It is a qulaity issue till you contact the authorities and have a trial. The seller deserves the opportuinty to defend themselves.

You say a lump of coal, they say a diamond. Who is right? Let a judge decied.

 
 arurenusan
 
posted on December 11, 2001 10:40:13 PM new
i would love to go to trial. only one problem, the seller is no where to be found.

besides, it is never fraud until it happens to you, right? as long as it is someone else's problem, it is not a fraud. you can just look away. that is what paypal is doing.

this is what i am stating:

i used paypal to make this transaction because i THOUGHT they had buyer protection against fraud. i cannot understand why this is not fraud, but a "quality of merchandise" issue. for god sake, i am an adult. i know when i have been screwed!

it is my fault for believing paypal will protect me. i don't want anyone else to make the same mistake. do not assume you have protection, and paypal does NOT afford you that protection. if you can't see how they are running me around by telling me that this is a "quality of merchandise" issue, then paypal is definitely your pal. the criminals win.
[ edited by arurenusan on Dec 11, 2001 10:52 PM ]
 
 Coonr
 
posted on December 12, 2001 04:46:13 AM new
i would love to go to trial. only one problem, the seller is no where to be found.

Bull. PayPal has stated numerous times they are more than happy to cooperate with the authorities. Have the Authorities contact them. End of problem.

 
 
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