My item titled "EFX PURPLE 4PC INTERIOR NEON ACCENT LED SINGLE LIGHT PACKAGE" is getting the following error when I try and preview it:
# ShippingService is required if Insurance, SalesTax, or AutoPay is specified.
I can not for the life of me figure out what is causing it. Can someone from Customer Support please help me figure out what I am doing wrong?
posted on January 9, 2012 01:14:08 PM new
Replying to my own post so that I can get e-mail notification. Thanks in advance for any help with my problem you can offer.
The problem is with the Shipping Profile that you are using. Currently there is a handling fee entered for international shipping, but not for domestic shipping. It is not possible to enter an international handling fee and no domestic handling fee, unfortunately. In order for the Shipping Profile to work correctly you will need to do one of the following:
1. Remove the international handling fee.
Or
2. Enter in a domestic handling fee (even if it is just $0.01).
Please let us know should you continue to have trouble with this after making that change.
