posted on March 26, 2002 07:40:40 AM
Good news I think,
I just got off the phone with the CS people at Half to inquire about 2 issues I was still having with my account. The first was that my old user name which I was required to change(there was someone at ebay with the same user name with lousy feedback) was still showing up on all my inventory listings. The other problem reated to missing feedback.
CS politely informed me that these were the last 2 items that Half.eBay were working on and that all merge issues were planned to be completed by Wednesday.
You've probably heard the definition of Mixed Emotions. You know,"Watching you Mother-in-Law drive off a cliff in your brand new Mercedes."
Well I have mixed emotions about the missing feedback. The additional 70 feedback will push me above the 500 mark but there is the 1 negative in my very early feedback that's missing. Before the merge, with a 5.0 rating and over 1800 sales, I wasn't concerned. Now with the eBay feedback system, the Neg does matter and sticks out like a sore thumb.
I guess when I wake up on Thursday I know what the outcome will be.
posted on March 26, 2002 08:09:50 AM
It seems like you have the same priblems I do. But with my account everything is missing. Sales, Inventory, purchases, wish list. I am glad you updated me. I guess I will wait till thursday morning.
Please be prepared to wait about 15 minutes on hold. I always try to call about 7:00 am West Coast Time. It's sometimes very helpful to speak with a "live" person to get the correct answers.
I've read about your issues in your previous posts. Have you tried checking your inventory under your old name or your old name-half? Does someone else have your ID on eBay? Did you recently change your e-mail address on your account? If so, check sign in with both e-mail addresses.
posted on March 26, 2002 08:48:59 AM
I"m glad you've started this thread! Half.com has already put my feedbacks into my ebay feedbacks - sort of. The extra 30 half.com feedbacks have been added to my total ebay fbs but only in the totals, not the unique users (does this make sense? So, say, I had 200 fbs from unique users before, in just ebay, and say 30 in half.com. It's still showing 200 fbs in ebay (combined, I suppose) and the half.com fbs are showing in grand total only. In other words, in all my auctions etc. my name is followed byh 200 fbs, not the 230 it should have (because none of my half.com fbs were from previous users or repeat users). Hope this makes sense. Anyone else have this problem?
I understand your point and believe that's what they are working on right now.
I've kept my Half id separate from my eBay id even though I guess my combined total would've hit the 1,000 mark. I sell only books on Half and wanted to keep it separate from my other activities on eBay.