rccomputers
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posted on March 23, 2002 11:24:05 AM new
Well, I just checked my Half.com inventory and it is gone. All of it. I chose to combine my accounts and now none of the over 250 items I had listed are there.
Are they working on this or am I screwed?
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iwannabuy
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posted on March 23, 2002 11:29:51 AM new
I've been having a similar problem for 3 days. My items show in my inventory, but if I do a search for books I'm selling, mine are not listed. I've written them but in the response they didn't really answer or solve my problem. They just said that my account was still open. In the announcements they just talk about problems with feedback, nothing about this other problem. I don't know what to do. It's very frustrating.
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rccomputers
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posted on March 23, 2002 11:31:02 AM new
This is wonderful. They NARUed me last week because thier email system was screwed up and now this.
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rccomputers
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posted on March 23, 2002 11:32:30 AM new
I just checked a little deeper. Everything relating to my account is blank.
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iwannabuy
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posted on March 23, 2002 11:38:31 AM new
In addition to all the problems on Half.com, now when I try to leave feedback for ebay transactions the only things that come up are items I purchased on half.com 2 months ago. Wonder how long it's going to take them to get all these problems fixed?
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rccomputers
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posted on March 24, 2002 01:35:40 PM new
Is it just you and me iwannabuy. No other posts with problems?
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sweetboo
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posted on March 24, 2002 02:20:51 PM new
rccomputers,
I am having the same problem with my items not showing up. I started a post here about 4 days ago or so and I didn't know what was going on...still don't. I just listed items (50) with half.com and then poof...shows up in my inventory but can't find them with a search. I have added items over the last couple days and get the same result.
I have sold full time on ebay for 2 years and thought it would be easy to sell on half.com books that I acquire myself. Fat lot of good it did.
I emailed them 3 times and got one response (2 days ago):
Thanks for contacting Half.com Customer Service!
I understand you are still unable to find your item on the site. On
occasion, it can take an hour or up to several days for an item to show
up. I know this is a bit frustrating! Sometimes the item will show up
the next time the database is updated.
I appreciate your patience. In the mean time, you can check your
inventory to be certain the item was listed correctly.
We appreciate your business.
Mandy A. L. - Half.com Customer Service Team
I emailed back telling her to read my email before responding and haven't gotten a response since.
Let us know if you get anywhere.
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mballai
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posted on March 24, 2002 03:12:52 PM new
email them. It might be relate to your recent run in with eBay and eBay failed to inform them of their decision.
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connorscorner
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posted on March 24, 2002 07:30:33 PM new
I just checked mine. Nothing is showing up.
Cleaning up the world, One closet at a time!
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aliceroad
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posted on March 25, 2002 07:29:22 AM new
I check mine each day now. All my half.com feedback is gone. I did not elect that. In the meantime, I usualy check Ebay feedback to see if my packages were received. Kiss that mehtod good bye. I get half feedback and have to run through all the checking to see what I am getting feed back for.
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sweetboo
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posted on March 25, 2002 08:31:05 AM new
Well I finally got a response to my email.. it said that my credit card didn't authorize. Which is bull because I have 3 cards on file at half.com and they are all current and I show online that one did authorize half.com so what the heck are they doing there??
Sounds like they have some serious problems right now. I just tried to click on half.com and got a message that they are doing maintence... hope it helps.
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sweetboo
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posted on March 25, 2002 08:40:56 AM new
Does anyone here have an 800 number to half.com??
There's no danger of developing eyestrain from looking at the bright side of things!
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pelorus
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posted on March 25, 2002 11:33:44 AM new
sweetboo:
Half never seems to read the emails right the first time. And them saying that items can take several days to show up after listing is very interesting. They used to say 10 minutes.
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