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 tomwiii
 
posted on August 19, 2002 07:06:26 PM new
Where is the CONFUSION???

Did you ship to a CONFIRMED ADDRESS??

NO!

You LOSE!!

 
 ljart53
 
posted on August 28, 2002 01:33:25 AM new
I am collecting all the postings I can find on PAYPAL's business practices and forwarding them to FOX NEWS. If they get enough they will look into it.


BE WISE DO NOT USE PAYPAL

If you still use PayPal. Send your money out as soon as paid to your bank, then send that money to another bank that is NOT registered to PayPal. This way, if they want their money on a charge back they will have to do an investigation and prove that they did.

Even if you have an account in good standing and you decide to close it, PayPal will hold your funds for 180 days, just in case there would be a charge back! Remember, move your money out fast, then move your money to an account not linked to PayPal.


 
 stopwhining
 
posted on August 28, 2002 09:45:20 AM new
if you lose in a chargeback,your merchant provider expects you to return the sales proceeds it collected and deposited in your bank.
so closing the account or instructing your bank to block them from debiting your account does not mean you are off the hooks.
it will usually send you a registered letter request the money and if you do not pay,they will come after you via legal means.
does paypal work differently??i dont think so,just ask CLUB1MAN.

 
 ljart53
 
posted on August 28, 2002 09:55:50 AM new

BE WISE DO NOT USE PAYPAL

If you still use PayPal. Send your money out as soon as paid to your bank, then send that money to another bank that is NOT registered to PayPal. This way, if they want their money on a charge back they will have to do an investigation and prove that they did. Also if you use PayPal, DO NOT accept any credit card payments, only cash or echeck transfers. Use BidPay for credit cards.

Even if you have an account in good standing and you decide to close it, PayPal will hold your funds for 180 days, just in case there would be a charge back! Remember, move your money out fast, then move your money to an account not linked to PayPal.
----------------------------------

When PAYPAL proves it did an investigation and proves you did not follow the guidlines and you lose on the chargeback, you then return the funds. It would only go to court if you lost and you did not return the funds. But as long as PAYPAL has your money they have no incentive to investigate the transaction. PAYPAL is certainly not worried about it's reputation or it's insavory business practices.
[ edited by ljart53 on Aug 28, 2002 10:04 AM ]
 
 ljart53
 
posted on August 28, 2002 09:56:23 AM new
You are right STOPWHINING, but if you did everything per PayPal guidelines and you should receive your money back from the insurance, this gets it in front of the judge and PAYPAL will have to prove they did an investigation and PAYPAL will have to abide by their own policies. I do not advise this for anyone who did not follow the rules.

We did follow the rules and we were still ripped off by PAYPAL.
[ edited by ljart53 on Aug 28, 2002 09:57 AM ]
 
 Coonr
 
posted on August 28, 2002 12:07:45 PM new
1. Have a Verified U.S. or Canadian Business or Premier Account.

They have not disclosed it they met this requirement or not.

2. Ship to the buyer's Confirmed Address.

This is the PayPal confirmed address, not one the would have called and confirmed on the phone.

3. Be able to provide reasonable proof-of-shipment which can be tracked online. This document must show that you shipped to the buyer's Confirmed Address.

Lets see the UPS tracking number. That should be easy enough to provide. So far not provided.

4. Accept a single payment from one PayPal account for a purchase.

No mention if they complied here or not.

5. Ship only to a domestic (U.S.) buyer at a U.S. address.

The UPS tracking number will answer this. (BTW the OP mentioned the Russian. I only said if they shipped to Russia they were not covered.

6. When a complaint occurs, provide complete information within 7 days of a request from PayPal. However, if PayPal is required by the credit card association to respond immediately to resolve a chargeback, provide the information within 3 days. PayPal will indicate the response time required in the email message sent to you.

Was this info provide to PayPal within the mandated time frames?



 
 ljart53
 
posted on August 29, 2002 12:40:21 AM new
CONNR,
If the last post was directed to me, the answer is YES, as you well know from my thread, NO PAYPAL! NEVER AGAIN!



*************************
BE WISE DO NOT USE PAYPAL

If you still use PayPal. Send your money out as soon as paid to your bank, then send that money to another bank that is NOT registered to PayPal. This way, if they want their money on a charge back they will have to do an investigation and prove that they did. Also if you use PayPal, DO NOT accept any credit card payments, only cash or echeck transfers. Use BidPay for credit cards.

Even if you have an account in good standing and you decide to close it, PayPal will hold your funds for 180 days, just in case there would be a charge back! Remember, move your money out fast, then move your money to an account not linked to PayPal.
----------------------------------

When PAYPAL proves it did an investigation and proves you did not follow the guidlines and you lose on the chargeback, you then return the funds. It would only go to court if you lost and you did not return the funds. But as long as PAYPAL has your money they have no incentive to investigate the transaction. PAYPAL is certainly not worried about it's reputation or it's insavory business practices.

 
 Coonr
 
posted on August 29, 2002 07:40:20 AM new
Sorry, but that does not answer ALL the questions.

 
 ljart53
 
posted on August 29, 2002 07:45:03 PM new
COONR:

Are you talking about the hidden questions that PayPal never informs anyone of, like changing the wording in the user agreements?

You should find someone honorable to defend.

 
 Coonr
 
posted on August 29, 2002 07:49:02 PM new
The questeions (steps) outlined above are direct from the user agreement and can be read by anyone.

http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/terms-outside#consumer_protection

 
 kkaaz
 
posted on September 18, 2002 06:55:58 PM new
oh... Those must be the terms of use that were alterned and then paypal made claim they were not altered.

As Paypal changed the terms of use seversal times over the past year including a major change to the sellers protection from "chargeback" to "reversal" but then later claimed it always said reversal...

Hummm.. Nice one coonr...

 
 Coonr
 
posted on September 18, 2002 07:08:35 PM new
You have ALWAYS been liable for a reversal.

 
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