posted on April 23, 2003 10:19:15 AM new
OK kids, time for one more war story? I sell diecast cars on ebay mostly....I sent a guy a real nice top fuel dragster, sealed in the original box, 1 of 1200 made. He writes back that he got it, but "the lettering on one side is not the same" (same as what I don't know). I thought it over, it was my last one anyhow, so I emailed the customer, told him I couldn't get another one (true, supplier was out too)so he could send it back and I would send a refund. That was 6 weeks ago, have not heard a peep, I guess the lettering is ok now.........
[ edited by tbrus on Apr 23, 2003 10:21 AM ]
posted on April 23, 2003 10:27:27 AM newCarrier had held package as a signature confirmation package and returned to sender after three tries....
My postmen always get a signature for delivery confirmation. If you are not around he leaves you an orange slip that tells you where you can pick up the package in person.
posted on April 23, 2003 01:02:41 PM new
eDC:Electronic Delivery Confirmation. It is free for Priority Mail and can be printed out by you. If you use the green form it costs .40 for Priority.
posted on April 24, 2003 03:23:02 AM new
I might have missed something, but what is the advantage (if any) of paper (green slip) DC over an eDC I've printed out myself?
It might be more noticeable to the mailman, but I can file for a refund of the DC/eDC fee paid if they don't scan it, so I think it's USPS responsibility to look for it, to some extent.
I'll admit that perhaps, having a "green slip" that has been round stamped by local PO, along with the USPS register receipt, might be considered better proof of shipment than simply having an origination scan when a package (sent out from my home mailbox) hits its first stop at my local PO. (Just about everything I've sent, even Media Mail, seems to get scanned several times as it rolls thru USPS. IMO clear, consistent labeling helps.)
However, since I mainly use the online features of the service (in case of PayPal dispute, or customer dispute, they can be emailed & told to check USPS website DC record), is it really worth spending the extra dimes for green slip DC?
Alternatively, what about having a preprinted copy or record of the DC label (that is, printed at home) and then brought to the PO and have them round stamp it, and retain it along w/register receipt?
To stay with the topic, I had a customer once who tried to claim never receiving a package, but once I sent a helpful email explaining exactly how he could look up the eDC info on his Priority package online, and see that it indeed had been delivered, I never heard anything else from him. I think it's a nice option to have, when sending packages. Saves a lot of unanswered questions & arguing, hopefully.
Yahoo ID: grantje
[ edited by grantje on Apr 24, 2003 03:35 AM ]
