Length of time for chargeback/complaint

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mrfoxy76	posted on May 16, 2002 07:45:13 AM new Paypaldamon what is the length of time before a buyer can file a complaint/chargeback? Thank you
cgigate	posted on May 16, 2002 10:19:30 AM new If you are lucky, it may take 3 months. I have fought over 1.5 year to get resolved!
andrew123s	posted on May 16, 2002 12:44:47 PM new cgigate, a chargeback has taken 1.5 years with your credit card company?
paypaldamon	posted on May 16, 2002 12:59:57 PM new Hi, A Buyer Complaint (which is not a chargeback) must be filed within 30 days. A chargeback proper is decided by the card issuer. Most companies allow 60 days for filing, but they can make exceptions to this. It will also vary by issuer. The reporting of the chargeback can take a few days to come in, or it can take a few months. The reporting time will also vary.
mrfoxy76	posted on May 16, 2002 01:24:08 PM new thanks for the info i have someone claiming a problem from august 2001 JUST NOW.....i was wandering if they could do a chargeback/complaint that was all. they said it was damaged in the mail!!!
cgigate	posted on May 17, 2002 10:51:41 AM new PayPal is sick! I had a transaction in Aug, 2000 (non-credit payment, PayPal fund or e-check) (item shipped with FedEx). PayPal reversed the payment in Dec, 2000. (Four months after transaction) and restricted my account. I fought over 1.6 year, thanks PayPaldamon, finally problem got resolved in Mar, 2002 (after 19 months).

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