ladyjewels2000
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posted on October 17, 2006 04:03:25 AM new
I need to refund a payment but I don't have any money in my paypal account. (Thanks you very much ebay!!)
I tried to transfer funds to my bank account associated with paypal but I found out the bank closed my account because there was no actively in last 3 months?? I got the bank to reopen it but it's going to be Wednesday after midnight before I can draw on the funds. Even then it's going to be an echeck to my customer and he won't have his funds for 4 or 5 days.
My credit card information had expired with paypal so I updated it but I don't see how to make that the source for the funds to be refunded.
My computer crashed yesterday so I'm having to use an old computer and slow dial up so I can't really search paypal to find the information I need.
Can I use my credit card funds for a refund from paypal - if so how do I do that. I don't want to take a chance of it going back to my bank as that may jepordize my status with paypal.
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birgittaw
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posted on October 17, 2006 05:05:03 AM new
The easiest and quickest way to do this is to have a friend or family member send an instant payment into your paypal account. Allow for the fees to be deducted and then give them the cash or check to cover it all, and let them use their credit card to make a goods -- other payment.
I don't believe PP will allow you to make a credit card refund if your account is empty. You can always call and find out, can't you?
Just a suggestion!
B/
[ edited by birgittaw on Oct 17, 2006 05:07 AM ]
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hwahwa
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posted on October 17, 2006 05:59:46 AM new
you can use your credit card to send payment to your bidder.
If he complains he has not received his refund ,then you complain you have not received the goods from him!
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TheFamilyBiz
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posted on October 17, 2006 06:56:34 AM new
Boy O Boy LadyJewels -- and I thought I was having a bad week...
With your luck, don't break any mirrors and steer clear of any black cats for the next few days... at least until you have something good happen to help wipe away all that gloom.
Wayne
Never explain -- Your friends do not need it and your enemies will not believe you anyway.
~ Elbert Hubbard
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fluffythewondercat
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posted on October 17, 2006 07:13:29 AM new
birgittaw is right. Find someone who will pay you. (Or failing that, sell something to one of us.)
If my business PP account runs low, I just move cash over from my personal PP account, then "refund" the payment when the business account is flush again. So I don't pay any fees to get the use of the money.
fLufF
--
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photosensitive
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posted on October 17, 2006 08:21:58 AM new
Good suggestion to add a personal account if you have not. My sister and I have a PayPal account for the business we share. I also have a personal account and I move my share of the money into it when needed and can tranfer in when I need to pay her. I don't list or sell enough to make the limit a problem.
Works fine for us.
-----o----o----o----o----o----o----o----o
“The illiterate of the future will be the person ignorant of the use of the camera as well as of the pen.”
Maholy-Nagy, Vision in Motion, 1947
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kozersky
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posted on October 17, 2006 10:10:20 AM new
Send a check. There is no written policy that a payment, made to you by a buyer, who used PayPal, has to be refunded to that buyer, by using PayPal.
A refund is a refund. Contact the buyer and inform them that you are sending refund by regular mail.
Or, if you feel you must refund immediately, refund by Western Union. 
[ edited by kozersky on Oct 17, 2006 10:15 AM ]
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tonimar1
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posted on October 17, 2006 12:52:11 PM new
Ladyjewels2000
Let me know how much you need
and if I have that amount in my Paypal account I will loan it to you and when you have the funds in your account you could paypal it back to me.
toni
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ladyjewels2000
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posted on October 17, 2006 12:53:09 PM new
Thanks everybody.
I have a few items ending tonight and 2 with bids so I hope they will paypal me and I'll get his refund out.
I have 2 friends that have paypal(no family members) and one has no money either and the other just changed her cell number. I had her new number on my other computer. 
When this is all over - I'll be setting up another paypal account - just in case.
At this point he can just wait if needed. I have bigger problems than his refund.
Back to my computer mess.
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agitprop
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posted on October 17, 2006 02:48:33 PM new
I think a key point is to always have a business cash float or emergency fund to cover such unforeseen eventualities. Many a business has failed for lack of crisis planning... my 2.4 cents (tax included)
Home of the best eBay auction fee & PayPal calculators: http://auctionfeecalculator.com
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ladyjewels2000
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posted on October 17, 2006 03:42:59 PM new
agitprop - I never said I didn't have the funds. The problem was getting them into my paypal to do the refund.
I finally got in touch with my friend with the paypal account and she is going to send me the money so that's taken care of.
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sthoemke
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posted on October 17, 2006 04:01:42 PM new
I agree with kozersky. Send them a postal money order by mail. They will have their refund in few days.
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