Home  >  Community  >  The eBay Outlook  >  Help! Advice needed on shipping an order


<< previous topic post new topic post reply next topic >>
 ohiotreasurehunter
 
posted on September 19, 2006 04:46:23 AM new
I'm in a quandry here. I list all my auctions as shipping to US customers only. So, I have this guy write me and want to know if I can ship 100 items for $200 shipped to Canada. I think about it,investigate costs and write back to say yes. He then wants to know if I have a phone number. I give him my cell. He calls me and says could I also ship some other related items with the 100 items and what would be my best price. I refuse to give him a number on the phone, tell him I will email him in a little while. Half hour later, he calls me because he hasn't heard from me. I tell him I am typing as we speak, he says ok, we hang up. I hear nothing from him for 10 days. He calls me on Saturday afternoon, says he wants to go ahead with the order, could I send him an invoice right away. I told him I would do it later, I was busy at the moment. I manage to send an invoice in about an hour. Then I hear nothing. I got up this morning to a paypal payment that is a pending echeck(made at 2 a.m.). Paypal states it will take 6-8 days to clear. He sends me an email right after making payment saying could I see about having the items drop shipped(NO, I won't) and when I was ready to ship, he would send me an address. (There was no address on the paypal payment). He needs the items for a fundraiser on Oct 1, which he told me from the beginning and there really is nothing else he COULD do with the items he is purchasing, other than maybe reselling them. My quote to him included shipping info of 4-10 days via USPS which means there is no way he will get them on time since he paid this late with an e-check.

One other thing, I didn't set up an auction for him, even though that is how he found me. I just sent him an invoice through paypal, so I have no info on him as a buyer. We had the conversation about claiming a small value on the customs form to which I said no, I am uncomfortable with lying, and that is the very reason I quit selling to Canada some time ago. Every person asked me to "lie" about the value.

I am normally a trusting person. I went ahead and placed an order for the items after I sent him an invoice. I assumed he would pay with a credit card, although he did have some “issue” early on about his credit card info wasn’t current. (How long could that possibly take to fix?) It’s possible everything here is on the up and up, it is some kind of charity that moves slowly. I just have a bad feeling about this whole transaction.

OK, now that I’m done thinking “out loud” to all of you, I guess I don’t really have a problem, HE does. There’s no way he will get his stuff on time and I read where even if you cancel an e-check payment, the process can’t be stopped, the funds get withdrawn from your account and your paypal account will be credited.

I should have gone with my first instinct, which was to say NO!! I guess I need to send him an email and tell him HE is the one who is screwed here. I won’t ship until I have my money...

Thanks for "listening"!
OhioTreasureHunter






 
 bizzycrocheting
 
posted on September 19, 2006 05:30:04 AM new
I would write the buyer and explain that because he paid via e-check, the funds would never clear in time for him to receive his package by Oct. 1st. Leave the ball in his court as to what to do. I have a feeling that the e-check isn't going to clear based on the way the transaction went down.

JMHO

Diane

 
 bjboswell
 
posted on September 19, 2006 05:32:41 AM new
Don't ship until you have your money! Thats a period. If he found you on ebay he """SHOULD""" be familiar with the process. Pay with an echeck on paypal and wait with CC it ships.

 
 hwahwa
 
posted on September 19, 2006 05:59:29 AM new
How are you going to prove you have shipped if he files complaint with Paypal that he has not received the items?
OT-I am sitting on two fake USPS postal orders right now,each is $960 and I will be calling USPS fraud dept to ask what they want me to do ,I have all the email correspondences with a guy who claimed to be in Malta,altho his IP addr shows he is in Nigeria,the postal orders are purchased by someone in TN but mailed from UK.
The order amounts to 830 dollars,and he wants me to go to a bank and cash them (not deposit into my bank account),then go to Western Union and wire him the difference.
He even gave me 2 locations in the city where I can wire him the money.
The goods are supposed to be shipped to Malta and the money will be wired to UK to someone with an exotic name.
I called the guy whose name is on the postal order in TN,he has a British accent but he is not British and he is not upset,just mumbled something on the phone.
So ,my advice to you is to cancel this order and just ignore him.
Can you cancel a pending e-check on Paypal??
Someone posted last year,is it eauctionmgt? that he took 2 postal orders each around 900 dollars to the post office to be cashed and 2 USPS detectives carrying guns took him to the back of the office ?

 
 twig125silver
 
posted on September 19, 2006 06:34:02 AM new
I agree with the others. Do NOT ship until the e-check clears!!! I now state this in my listings.

I would send an e-mail to your buyer, informing them of what's going on, giving him the choice....

 
 hwahwa
 
posted on September 19, 2006 06:52:03 AM new
The check may clear,but if he files complaint of non receipt,the money can still be taken back.

 
 ohiotreasurehunter
 
posted on September 19, 2006 07:38:21 AM new
"The check may clear,but if he files complaint of non receipt,the money can still be taken back."

Why do you think that?


 
 TheFamilyBiz
 
posted on September 19, 2006 07:42:21 AM new
Because it's PayPal and the advantage goes to the sender of money and never to the receivor of money...

That's why.


Wayne

Never explain -- Your friends do not need it and your enemies will not believe you anyway.
~ Elbert Hubbard
 
 hwahwa
 
posted on September 19, 2006 07:57:27 AM new
Paypal cannot dip into your checking account to get the fund back,what it can do is to take away any fund you have in your Paypal account.
If there is not enough or no fund in your account,then it will turn your account into a deficit(a debit balance),any future payment coming into your account will then be netted against this debit until it is paid.
He is not telling you where to ship,WHY?


[ edited by hwahwa on Sep 19, 2006 08:00 AM ]
 
 mikes4x4andtruckrepair
 
posted on September 19, 2006 08:00:53 AM new
I wouldn't worry "yet". How are you planning on shipping by the way? If you want signature confirmation for proof of delivery I would use UPS Standard to Canada. It's a very reasonably priced service kind of like UPS Ground in the US.

The majority of PayPal e-checks I get clear in about 5-7 business day's. So you could have a cleared payment by Monday. Depending on where in Canada the shipment is going to if you use UPS Standard to Canada the shipment might even have enough time to get there by Oct 1 which is his need by date.

Your other option is to just refund the PayPal payment, email the buyer and say sorry, you agreed to a CC payment and write this one off to experience.


1 out of 4 people are mentally unbalanced. Take a look at your 3 closest friends. If they seem alright, you're the one! - Kyle Stubbins, CMS
 
 ohiotreasurehunter
 
posted on September 19, 2006 08:02:27 AM new
ok, thanks for confirming my inner feelings! Now, I am such a pansy when it comes to these things, how does this email message sound? Also, he has me cell number, and I know he is going to hound me. I think it will be turned off today!


Thank you for your payment via Paypal. However, because you paid with an e-check, it will take 6-8 days for the payment to clear and funds deposited to me. Since I can't ship without payment in hand, you will most likely not receive your items by your deadline.

PLease advise if you would like me to cancel the invoice. You will have to cancel payment on your end.

Tracy






 
 tomwiii
 
posted on September 19, 2006 08:08:43 AM new
There are SO MANY RED FLAGS in this "transaction," that you MUST follow Mike's advice:

"Your other option is to just refund the PayPal payment, email the buyer and say sorry, you agreed to a CC payment and write this one off to experience."

Cause iffen ya don't, we can expect another thread in a few weeks: "PayPal took my money!" -- Tis not PayPal, nor its rules that are the main issue, it's following common sense to avoid fraud, or at the very least: fishiness!





[ edited by tomwiii on Sep 19, 2006 08:09 AM ]
 
 hwahwa
 
posted on September 19, 2006 09:11:24 AM new
How can anyone make paypal payment with no address??is it possible?
Also,large shipment with 100 items or more will have to go thru Canadian customs,so there could be more delay.
Since you are not going to lie about the value of the shipment,he may not like the customs duty he has to pay,Canadians are known to refuse their package,if so,it will come back to you and you will have to pay return postage.

 
 fluffythewondercat
 
posted on September 19, 2006 09:41:35 AM new
I'm in a quandry here. I list all my auctions as shipping to US customers only.

No quandry. You don't ship to Canada.

Oh wait, you didn't really mean that, I guess.

I'm reminded of a recent Dear Abby letter where a woman writes in to complain that her neighbors come over all the time uninvited and they stay for hours, ignoring hints to leave.

Abby's response was "Why do you keep opening the door and letting them in?"

fLufF
--

 
 hwahwa
 
posted on September 19, 2006 01:15:41 PM new
By the way,if this is fraud(say he does not own the bank account),there is no seller protection ,makes no difference if you have trackable DC or not.

 
 kozersky
 
posted on September 19, 2006 03:19:08 PM new
hwahwa - "How can anyone make paypal payment with no address??is it possible?"

A few weeks ago, I received a PayPal payment with the following "confirmed" address:

Name - Ralphie's Butt
Address - Butt
City - Chicago, IL*

There was not a valid street address. The payor's last name appeared in the street address, and it was a "confirmed" address.

On top of that, the person who bought the items, had a feedback of 3, and was not the same as the owner of the PayPal account.

I had to cancel that one.

*(the real payor's name and address has been changed)



[ edited by kozersky on Sep 19, 2006 03:23 PM ]
[ edited by kozersky on Sep 19, 2006 03:25 PM ]
 
 tomwiii
 
posted on September 19, 2006 04:33:43 PM new
*(the real payor's name and address has been changed)

I should certainly hope so! THAT'S where FAT-BOY directs & produces his WORLD-RENOWN...MONKEY-PORN!





[ edited by tomwiii on Sep 19, 2006 04:34 PM ]
 
 hwahwa
 
posted on September 19, 2006 04:40:02 PM new
confirmed address of a paypal user who registers with a credit card is the address where his credit card statement is sent to .
Paypal confirms the address with a central data base manned by an org who works for all the credit card issuers,or I should say most credit card issuers,as some small affiliated ones like your local plumber union do not participate.
SO THIS GUY CAN ENTER ANY ADDRESS HE WANTS ON HIS PAYPAL ACCOUNT BUT IT WONT BE CONFIRMED.(UNLESS HE NEVER CARE TO RECEIVE HIS STATEMENT)




 
 ST0NEC0LD613
 
posted on September 20, 2006 01:46:43 PM new
Paypal confirms the address with a central data base manned by an org who works for all the credit card issuers,or I should say most credit card issuers,as some small affiliated ones like your local plumber union do not participate.


No they don't. Not even close. What they do is charge your card two very small amounts. Then they wait until you receive your credit card statement and you fill in the little amounts on the PayPal confirmation page. This proves nothing except that you get your statements. You could give any address you like to PayPal. It means nothing. Everything PayPal does is electronically. This is why PayPal is 100% unsafe.

One other thing, I didn't set up an auction for him, even though that is how he found me. I just sent him an invoice through paypal, so I have no info on him as a buyer

No big deal there. Putting it on eBay would only get you stuck with their fees as well.

I went ahead and placed an order for the items after I sent him an invoice.

Huge mistake. Never place an order until the funds are in hand plus only from a confirmed and trusted source.



Personally, I would simply cancel this whole transaction before I lost my azz on it.
 
 hwahwa
 
posted on September 20, 2006 03:12:50 PM new
Stonecold,
you are describing PAYPAL VERIFY ACCOUNT,not PAYPAL CONFIRMED ADDRESS.
All credit card transactions are address verified thru a central data base manned by an org which contains valid cardholder addresses as reported by credit card issuers.
They do not verify the entire address,just the numeric portion of the addr.

 
 mikes4x4andtruckrepair
 
posted on September 20, 2006 03:31:55 PM new
Pretty sure hwahwa's correct on this one. The only time they do charges to your bank account or credit card are when you do a Account Verify to get Verified status.


1 out of 4 people are mentally unbalanced. Take a look at your 3 closest friends. If they seem alright, you're the one! - Kyle Stubbins, CMS
 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2024  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!