posted on August 28, 2006 06:15:55 PM new
I am boiling over tonight. No problems like these in many years and now 2 in 30 days. How does this happen? What gets me is that Ebay removes the auction completely, I can't even send 2nd chance offer or simply do relist. What a waste of my time! here is the copy: (yes, it is real for sure)
Dear XXXXX,
The results of the following listings have been cancelled due to bidding activity that took place without the account owner's authorization:
23002079XXXXX FORK XXXXX,
We have temporarily suspended the bidding account and we are working with the account owner to prevent any additional unauthorized activity. Since the account owner did not initiate these bids, fees resulting from the listings in question have been credited to your account.
Unfortunately, it is not possible for us to automatically relist these items for you. Instead, to relist these items you will need to start from the beginning of the listing process, either through the "Sell Your Item" process or through your third party listing service. We know that this is an inconvenience and we apologize for the negative impact it may cause you. We are working on tools to allow you to relist your items without starting from the beginning, but they are not available at this time.
Do not respond to this email, as your reply will not be received. If there are issues that have not been addressed by this message, you can contact us by clicking the "Help" link located at the top of most eBay pages and selecting "Contact Us" from the menu on the left hand side of the page.
We apologize for any inconvenience this may have caused.
posted on August 28, 2006 07:26:00 PM new
Don't blame ebay, it's the children they hired that they have been running the daily operation that are at fault ( scowl)
posted on August 28, 2006 08:06:19 PM new
I had one of these a few months ago.....high ticket item....and I was really pizzed that I couldn't get my back-up bidders! I complained to eBay then, evidently the issue has not been addressed.
posted on August 29, 2006 04:27:39 AM new
I had one of these also the other day. The "winner" had won 272 auctions in one day! I guess that was too many to pay for.
posted on August 29, 2006 04:31:35 AM new
Boy that really bites. Even if the bidders find it again they may be leery of re-bidding. Also, on ebay timing is everything - you may not get the same interest next time.
posted on September 1, 2006 03:00:54 PM newAlso, on ebay timing is everything - you may not get the same interest next time.
We had one of these. Item had bid out at $66.00. Second highest bidder (at $61.00) was legitimate and had held winning bid for over 12 hrs. prior to the auction ending.
eBay nuked the whole auction...I had no access to the legitimate bidder. When we relisted it, ending bid 2nd time was $22.00. :mad:
posted on September 1, 2006 09:43:29 PM new
TnErnie wrote: We had one of these. Item had bid out at $66.00. Second highest bidder (at $61.00) was legitimate and had held winning bid for over 12 hrs. prior to the auction ending. eBay nuked the whole auction... I had no access to the legitimate bidder. When we relisted it, ending bid 2nd time was $22.00.
In the good old days sellers had access to the email addresses of underbidders so we could contact them and offer to list a fixed price auction or do a second chance offer. With the steady erosion of trust eBay no longer offers sellers those options. Apparently - contrary to their much heralded "trust everyone" statements - eBay no longer trusts sellers.
FYI It's always a good idea to save the bidding list of star items, both during and after the close, so you can build sales leads and gain market intelligence. Should eBay nuke an auction, you can relist and easily contact all the bidders to let them know it's relisted, and explain why it was cancelled.
