posted on May 31, 2006 07:16:38 AM new
Notice Date: April 19, 2006
Effective Date: May 18, 2006
Beginning May 18, 2006, when a buyer files a claim for a significantly-not-as-described item (or when a buyer files a claim under the Money Back Guarantee Policy after receiving the merchandize), in some circumstances, we may require the buyer, at his own expense, to send the item to PayPal, to a third party as we direct the buyer or to destroy the item (if for example we receive evidence that the item is counterfeit). This amendment will not affect the seller’s responsibilities under these policies.The following policies will be amended: PayPal Buyer Protection Policy, Buyer Credit Policy, Buyer Complaint Policy, Buyer Protection Policy for eBay Express and Money Back Guarantee Policy.
Now sellers don't even get the items back at all before they get screwed.
posted on May 31, 2006 07:25:39 AM new
Exactly how "legal" is this policy? Seems to be is amounts to theft on the part of PayPal and the buyer. How can they instruct someone to destroy something without PayPal having definitive proof that it's counterfeit. How is the customer going to prove it's been destroyed? This is not good.
Refresh my memory. . .WHO pays the fees to PayPal and eBay?
posted on May 31, 2006 03:40:54 PM new
At least it easy to do here in NZ - you phone Customs and Excise and they will send an inspector to collect the item for brand or intellectual property rights inspection. It's free and if the item is determined to be counterfeit then an order will be made for its destruction. You will get paperwork to confirm this. I've done it a few times when I bought items listed as genuine that were unfortunately cheapo knockoffs.
