posted on April 15, 2005 12:10:11 PM
Sold an item for $85.00 last night.
My WBN to winner came back - then the winner emailed me asking for a total - I invoiced with ebay and replied directly - both were returned also.
What now - do I have to call them?
posted on April 15, 2005 12:45:44 PM
This situation drives me absolutely crazy. Especially when they keep e-mailing asking why you haven't responded.
The second a buyer's address bounces, I report it on eBay's "Dead & Invalid E-mail Addresses" page using the following link (click the tiny blue "report" link at the bottom to enter the user's ID): http://pages.ebay.com/help/policies/identity-invalid-email.html
Reporting the dead e-mail address to eBay usually does the trick: in most cases, they register a different e-mail account with eBay and/or contact you from another address.
posted on April 15, 2005 12:49:04 PM
What message was attached to the bounced email when it came back? That will tell you why it won't go through and whether to keep trying or make a phone call.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on April 15, 2005 12:51:42 PM
Give it a day or two. Most bidders know when they have a bad e-mail address. It is likely they will contact you with a different e-mail address.
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Alive in 2005
