eauctionmgnt
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posted on April 11, 2005 08:47:59 AM new
Just looked at my feedback account and noticed a recent neutral feedback from a bidder. They state:
"nothing wrong just not what I wanted"
If nothing's wrong... then why should I get a black mark in my feedback record! Of course, I was never contacted at all about any sort of a complaint from this bidder (and they've had the item for 2 months now!). I'm just sick and tired of stupid feedbacks like this. To return the favor, I'm going to leave a negative feedback in his account. I'm just not 100% sure how to phrase it. Certainly something about poor communication, and how he shouldn't bid on items if he doesn't want them! Any suggestions on how to phrase the negative? Thanks!
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max40
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posted on April 11, 2005 09:00:10 AM new
How about a NEG "Nothing wrong, just replying to an undeserved neutral"
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dblfugger9
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posted on April 11, 2005 09:07:38 AM new
I like Max's reply. Straight, simple, to the point!
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classicrock000
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posted on April 11, 2005 12:02:58 PM new
how about-"hes getting this NEG "just because"
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My sex life isnt dead yet....but the buzzards are circling
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myoldtoy
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posted on April 11, 2005 12:32:04 PM new
"neither was the neutral what i wanted."
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glassgrl
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posted on April 11, 2005 01:11:12 PM new
What Max said.
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stonecold613
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posted on April 11, 2005 02:03:22 PM new
Leaving a neg would be petty on your part. It would clearly show that you like to retaliate with your feedback. You actually would be better off not leaving any feedback and do not respond to it in your own feedback. Have a drink and move on.
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Alive in 2005
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max40
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posted on April 11, 2005 02:25:54 PM new
Stone--
Would you feel comfortable having this turkey win one of your auctions, not knowing that there are any consequences for unwarranted feedback?
And what's wrong with letting bidders know that you do return unfair feedback?
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glassgrl
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posted on April 11, 2005 02:30:38 PM new
I think we're all in agreement - when Stone says something - we are think 180 degrees the other way.
Thus - the neg IS warrented here.
This is one of the few times I think I wouldn't hesitate to give a Neg.
Stone - you never owned up to it. Come on - you're a GIRL aren't you?
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classicrock000
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posted on April 11, 2005 03:26:34 PM new
stone,there is another angle here.If a neg is left,the buyer would be more apt to do a mutual feedback withdrawal.
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My sex life isnt dead yet....but the buzzards are circling
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lainey461
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posted on April 11, 2005 03:30:13 PM new
I think Stone is right, the feedback forum is not a place to do petty bickering........just be the bigger person, and move on........you will encounter "all kinds" out in the Ebay market place, don't turn into one of them!
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neglus
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posted on April 11, 2005 03:49:25 PM new
I agree with Stone - best thing is to move on. If you MUST, leave a neutral too..not a neg. I love Max's response, but make it a neutral and not a negative.
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards
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greatlakes
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posted on April 11, 2005 04:40:49 PM new
I would just state the truth.
"Poor communication, buyer evedently did not read item description. Item accurately described."
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sparkz
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posted on April 11, 2005 04:53:44 PM new
I was faced with the same thing recently. The buyer left an off the wall neutral exactly 59 days and several hours after the auction ended. Apparently he was under the impression that the old rules were still in effect where the feedback deadline was exactly 60 days after the end of the auction. I responded with a negative. I did this because a review of his feedback left for others indicated that 40% of what he left was neg or neutral, and in each case the seller had left him positive feedback first. My reason for the neg was to warn other sellers that they were dealing with an unstable and hateful bidder, and hoping they would be cautious about leaving him feedback first. Besides, it made me feel a hell of a lot better afterwards to see him lose his new shiny gold star when my feedback knocked him back to a 9 pos total.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
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classicrock000
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posted on April 11, 2005 05:07:30 PM new
good for you Sparkz-eveidently since he waited that long he intended to this on purpose.
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My sex life isnt dead yet....but the buzzards are circling
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thedewey
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posted on April 11, 2005 05:15:34 PM new
I recently got "slapped" with a neutral by a newbie, in a similar situation. The exact size was listed (down to the millimeter!), and there was a coin in the photo, but he apparently imagined the item was going to be larger.
I looked at the feedback he'd left. About half were positives, and the other half neutrals and one neg.
Neutral: "this transaction was my fault for not completing sorry" (WTF??)
Neutral: "my fiance did not want a created diamond in a ring or in anything else so sorry." (The ad clearly stated "lab created" and "CZ".)
Neutral: "i'm sorry about not buying. my fiance said she wanted yellow gold" (The ad clearly said "white gold".)
Neutral: "fast, but i thought that the _____s were going to be bigger" (This was my listing.)
Neutral: "u sent the wrong thing but i still like it" (This one might've been justified.)
Neutral: "sorry about not purchassesing..." (Arrgh!)
Neutral: "my girl friend bought me a mp3 player the day i bid on yours sorry" (Sheesh!)
Negative: "never got item" (Then he followed up saying he got it, two weeks after the auction ended. The seller is in another country, and undoubtedly the package hadn't had time to arrive!)
Normally I wouldn't have left any feedback for him, and just chalked it up to his newbie-ism, but under the circumstances, I felt he needed to learn a "little lesson".
I negged him, stating that even though the size was clearly stated and shown, he never even bothered to contact me, and that he leaves unfair comments for other sellers too.
Within just a few hours, he sent me an e-mail, totally shocked! After we discussed the proper use of feedback  , we mutually agreed to withdraw the comments. He also contacted some of the other sellers he'd left unfair comments for, and worked it out.
Sometimes you have to play the game their way in order to get their attention!
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sparkz
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posted on April 11, 2005 05:21:07 PM new
Classic...I'm sure that was his intention. Besides, I remembered Jackswebbs statement that a neutral is nothing more than a negative wearing sheep's clothing. Either way, it's a black mark on the record of a seller who is trying to be honest and provide good customer service. If he had contacted me immediately after receiving the item and discussed it with me, I would have been receptive to the idea of refunding his purchase price and he could have kept it. If Eauctionmgnt leaves a neg, and the jerk contacts him afterwards and is deeply troubled by the neg, they can always do the mutual feedback removal. I think about $50-$75 would be a reasonable fee for the seller's time and trouble to get that nasty neg off the buyer's profile
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
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twinsoft
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posted on April 11, 2005 06:16:48 PM new
Unless there was something about the transaction besides the other party's feedback, I would not retaliate. Feedback is supposed to be transaction-related. (However, sometimes the other party's negative feedback is the last straw.)
Newbies don't understand the damage neutral feedback does. In this case, I'd send a polite email and hope the buyer leaves a more positive follow-up. That says more for the seller's character than reacting out of anger.
If you are a seller who leaves negative feedback in hopes of coercing the buyer into withdrawing their feedback, in order to maintain your pristine feedback, IMO that is similar to extortion and I would hesitate to business with such a seller.
AdWizard Listing Designer for eBay Get it while it's free!
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sthoemke
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posted on April 11, 2005 06:38:54 PM new
Leave a neutral stating the following:
Bidder's neutral states "nothing wrong just not what I wanted"
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jake
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posted on April 11, 2005 07:52:57 PM new
This whole feedback thing has become real childish. If you give me one, I'll give you one...Give me a neg I'll give you a neg...etc..etc..
And then considering that half or more people don't even bother to leave any, it really distorts the whole meaning of it anyway.
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stonecold613
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posted on April 12, 2005 09:02:24 AM new
Max & glassgrl
Get a clue and grow up. Talk about petty childish games.
At least lainey, neglus and jake are mature enough to move on.
Classic,
The problem with feedback removal is it really doesn't remove the feedback. It only removes the stupid red or black mark. The actual feedback remains. Only difference is you have a big open spot where the mark used to be. It still sticks out like a sore thumb.
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Alive in 2005
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