posted on March 25, 2005 06:06:45 PM
Tonight I noticed one of my sold auctions has the hour glass by the payment leading me to believe that a payment was pending. I checked PayPal and no payment. I then click on View Payment Details and it stated that the buyer has marked the item paid. Well, as far as I can tell, it's not. Anyone ever have this happen? Is there maybe a glitch in PayPal that's not allowing the paymen to show up? Or, is this a new way buyers are going to try to get things over on you?
posted on March 25, 2005 06:51:29 PM
Bad news! This must be part of ebay's "vibrancy" campaign! A buyer can mark an item as "paid" and it will mark paid on seller's "My Ebay" OH JOY OH JOY OH JOY.
Here's the ebay announcement:
***Making Post-Transaction Actions More Easily Visible***
Date: 03/22/05 Time: 10:43:54 AM PST
We’re working to make it clearer for buyers and sellers to tell what the status of a closed item is and what actions can be taken. And we’d like to let you know about a few changes coming in the next few days. To provide better guidance to buyers and sellers, we will be making the following improvements:
Clarifying available actions on the item page
We’ll be simplifying the status area at the top of the closed item page to show the seller’s relevant cross-promoted items, as well as any available actions that the buyer or seller can take. This will help make it clearer for buyers, non-winning bidders, and sellers what to do after a listing closes.
Example: On the item page a buyer will see calls to action such as “Request Total,” “Mark Payment as Sent,” “View Seller’s Other Items,” etc. (Preview the new closed item page and compare it with the current closed item page.)
Updating actions automatically across all relevant pages
When a member takes an action on one page, it will automatically be reflected on all other relevant pages on eBay, such as the item page, Bid History, My eBay, Checkout, etc.
Example: If a buyer marks an item as having been paid in My eBay, the seller’s My eBay will automatically display a “pending” status for that item. (For more details on how the “Mark as Paid” action will work for both buyers and sellers, please see our thread on the My eBay discussion board with FAQs by clicking here.)
Displaying links only for available actions
Links will now display only if the action is available for the transaction. In My eBay, the menu of actions next to most items will be made more visible with the addition of a yellow bubble. (To remove the bubble, click on the “Don’t show me this again” link.)
Example: The Leave Feedback link will only appear to the buyer on the closed item page until the buyer has left feedback for the item.
We hope that these changes will help guide members better through the post-listing process, facilitate easier transactions, and improve communication between buyers and sellers.
Message Address: http://www2.ebay.com:80/aw/marketing.shtml#2005-03-22102955 Return to top
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Just making sure the "SMILIE" thread doesn't die (we all could use SMILIES every now and again! http://www.vendio.com/mesg/read.html?num=2&thread=187440&id=187440
posted on March 26, 2005 03:45:08 AM
So, the buyer clicking "mark as paid", if they did not pay via paypal, is sort of their way to tell the seller (and remind themself) that "the check's in the mail."
posted on March 26, 2005 03:52:44 AM
Yes, I have a couple of those, the buyer marked it as paid and included the information that they were sending a money order 'soon'. It is O.K. because it won't actually show as paid until we mark it paid at our end. It is confusing, business as usual with eBay anymore!
posted on March 26, 2005 04:07:01 AM
The bidder returned my email. Yes, she marked it because she put a money order in the mail. That's okay, but I just wish they'd email me and let me know that's what they're doing. I thought I was going nuts for a minute.
posted on March 28, 2005 02:19:36 AM
I just noticed something pretty cool ... I have one of those 'hourglasses' on an item I sold, and when I put my cursor over the hourglass, little box popped open that read, "Buyer has marked this item as paid as 'payment sent' on Mar-26-05" ...
posted on March 28, 2005 02:57:48 AM
I'm going to have to think about this one??
I guess it's like Vendio check out that the bidder fills out but I just don't know if I like it yet.
