posted on October 14, 2000 07:07:30 PM new
Hi. I have an auction that I won in September and paid for immediately with Paypal. The item kept not coming in the mail, so I wrote the seller twice to see if it had been sent yet. He would never respond to the email, so I pulled his contact info last night from Ebay thinking maybe I should give him a call. Well, when I got up this morning he had figured out how to send email. I have already gotten three very nasty emails from him today. I don't want to fight with the guy, so I have to accept that I am just out my money. I just left my first negative and received one back. Is there anything I can do now? I wrote both Ebay customer support and Paypal customer support telling them what happened and sending all copies of emails. Is there anything else I can do, or should I be writing a different department? The amount is just under $10.00 which isn't a big deal, but from reading his feedback, he has done this several times before. After awhile the $10 scams add up for him. Thanks for any help I might get.
posted on October 14, 2000 07:52:52 PM new
I would send an email to the seller and inform him that if you don't receive your item in xx days, you will file a report with the Internet Fraud Complaint Center, which is run by the FBI. Be sure to give the seller the addy which is www.ifccfbi.gov so he will know that you are serious.
I usually tell the seller something like, "not only are you in violation of ebay policy for not completing this transaction, your actions is also considered fraud if you fail to complete this transaction. This may lead to civil and criminal penalties.
Your failure to complete this transaction will be reported the to the Internet Fraud Complaint Center at www... . Which was created by the FBI."
I had a seller that ignored my emails until I threatened to file. Then I received my package.
If you receive nasty resonses, don't send nasty resposes back. The emails become part of the evidence that the IFCC.
posted on October 14, 2000 07:58:57 PM new
You can:
Pull his contact information and give him a call and try to straighten it out.
File a Fraud report with eBay. If your purchase was over $25, you could follow through with an insurance claim through eBay. Instructions are here:
http://pages.ebay.com/help/community/insurance.html
Call 1-800-275-8777 and request a Mail Fraud form. Fill it out, and send it in.
File a fraud report with the Internet Fraud Center at
https://www.ifccfbi.gov/complaint/default.asp
File a fraud report at the National Fraud Center at http://www.fraud.org/
posted on October 14, 2000 08:04:12 PM new
If you paid via PayPal with a credit card rather than a bank debit or funds already in your account, you could try a chargeback. You might at least be able to recover your money. Good luck.
posted on October 14, 2000 08:25:47 PM new
If I did not receive my package from a seller and the dialog broke down before I could get a satisfactory answer about what was going on, I would definately file a Mail Fraud claim. Be sure to save all copies of your e-mails.
I would also contact my credit card company and initiate a charge back (if you funded your PayPal account with a credit card), stating that you did not receive the item.
I believe a charge back would at least force the seller to provide proof of mailing to PayPal since he seems unwilling to discuss the package status with you.
posted on October 14, 2000 09:24:29 PM new
EVEN If you paid through PayPal with a debit card These Now offer the same buyer protection plan and extended warentee plans as your credit cards do
I was just out today doing some bank research im looking for a new bank for my online chacking and debit card as it turns out All master charge and visa debit cards offer the same buyer protection and charge back right as there credit cards do . DONT BE FOOLED into thinking cause you pay from your checking account with a debt card or for that matter with a check from most big banks your not protected because you are I asked and that is what I am told so far by 5 different banks. check out Charter One bank and there debit card agreement check out key bank and there debit card agreement here is a local back in the area I live in hudsonriver trust check out there debit card agreement.
not only do you get the right to charge back under the buyer protection plan on debit cards but if I buy a new item even at online auction they will double or extent the warentee on these items we purchase with our debit cards and I was told No matter this is garenteed no matter who the merchant on this charge is.
I also asked this Question flat out If I open A checking account and get a debit card and I make a note NO ACCOUNT WITHDRAWALS of any type from this account from a company I named paypal X.com they said dont worry no withdrawals or auto payments of any type may be made on your account with out prior writen consent on a form that must be filled and filed in advance from you other then autorized debit cards payment.
this means not only can paypal x.com exchangepath Not withdrawl with out writen papers from you to your bank but its ileagal and against fedral banking laws if they do this they will hit a brick wall if its allowed by a employee of the bank they would be dismissed and your account will be re credited the withdrawn ammount and the bank would go to all means to recover and see paypal fined to the max extent of the law.
Checking accounts and all there funds are fedrally protected in all ways, this includes any funds released through debt cards not all banks offer the extented warentees and other fluff but all offer the charge backs for charges you know you didnt make up to $50 and fraud and so on.
WWW.dman-n-company.com
posted on October 15, 2000 02:50:01 AM new
I live in a small town in central ohio. We just had a mother and her 2 sons convicted of internet fraud. They sold over $25,000 worth of an item when they had no items to sell. They were turned in to the internet fraud (FBI) and that's who arrested them. They were given jail time and ordered to pay restitution in the amount of $16,000.
posted on October 15, 2000 06:09:34 AM new
If you sent the payment by MAIL, you can file MAIL FRAUD charges. If you sent by PayPal, the USPS will not get involved UNLESS the seller sent you an empty box or a brick through them (they are not involved unless something actually hits the US mail system).
Chargeback on your credit card and complain to PayPal.
posted on October 17, 2000 06:45:37 PM new
Thanks for everyone's help. I used a lot of your suggestions. Hopefully, something can be done about this seller. He has already gotten another neutral and negative, since I posted the first time. I really feel bad for the last guy that left the negative. He lost over $200. He contacted me through email, and I passed along the web addresses from here.
