posted on March 31, 2005 05:58:12 AM new
Try to contact the person that bid just under her if he wants to still buy it then fine you will probly only miss out on a couple dollars and a neg.
If you let them off the hook they have a good chance of still being repeat buyers.
Although im sure they will do thier homework better.
posted on March 31, 2005 07:14:32 AM new
Really I have no response on how to formulate a reply, I just want to chime in to say Its nice to finally see someone putting Libra in her place, her posts usually annoy me as well.
posted on March 31, 2005 07:53:04 AM new
Well I sure hope you will not need any help from me in the EO. If you can't formulate a response then you should never have posted. That response was uncalled for that you made. Where have I ever responded in the EO without pertenant information. Please prove your response. Now I am talking about the EO.
That someone that did that I have given help to so I couldn't understand why she did that. But we all have bad days.
posted on March 31, 2005 07:57:03 AM new
Duh---No need to formulate a reply, the ones already offered we're quite satisfactory in my opinion, as far as EVER asking YOU for help--please don't make me laugh.
Get over yourself Libra, and get a life!!
posted on March 31, 2005 08:11:48 AM new
I don't understand I did help you quite awhile ago.
You got your digs in in your first post, why does it have to continue. I say what I think is right and if you don't like it it is to bad. I see you didn't answer others like you did mine. I did help you when someone attacked you but evidently you can't remember DUH!
Evidently you didn't read the thread "Depression glass pattern".
posted on March 31, 2005 08:18:19 AM new
As I stated earlier--GET OVER YOURSELF! Honestly I don't need you to ever defend me, and if you at one time "THINK" you did then knock yourself out with that thought.
As far as needing you for ANYTHING my reply to that is Fat Chance!
If you want to continue to puff yourself up go right ahead this is my last post for awhile, because apparently unlike you I have a life beyond Vendio.
posted on March 31, 2005 12:27:50 PM new
Yoo hoo -
All the sniping aside, I'd still like to know - how do you list a book and not include the title in the listing?
I take it that some of these pattern books are self-made compilations (???).
But if this book has a title and it's available in the stores, I think that failing to include the title is an omission of material fact.
When I list my father's model railroading books, I always say whether a book is OOP or in print. If it's still in print, I state ... this book, currently in its fourth edition, is still a current release published by Kalmbach with a full retail price of $18.95. Ditto, the videos. If a video is still one of Kalmbach's current releases with an MSRP of $29.95, I say so. I know that someone can buy it from one of the online discounters or at a train shop for a couple of bucks off - maybe $24.95. So if I list with a minimum bid of $9.99, I expect it will go to $15 or $16 with $2 in shipping via Media Mail. That's enough of a difference for someone to take a chance on a second-hand copy.
But if I saw one of those books or videos trading up to $40, before I took the buyer's money, I would re-iterate the part of the ad that states that it's still a current release for X dollars less.
And it might be that something is out-of-stock or hard to find. Maybe someone will email back and say, yes, I know, but I couldn't find this video anywhere else, and I need it for my husband's birthday next week.
There's sometimes an explanation for why things trade up beyond MSRP. Last summer, there was such a run on "The DaVinci Code," there was a period of time - right at the height of the summer season - when you couldn't find it anywhere. Even Amazon and its second-hand sellers were sold out. The only people who had copies available for sale - eBay sellers. There was a TV program about the book that had everyone running out to the stores to buy it.
Bizzy, I would apologize for the misunderstanding, and I would offer her a full refund.
I agree with the other poster who said there must have been something about this ad that led this buyer plus other bidders to bid it up beyond what it was really worth.
I don't think it's the buyer's obligation to ask questions. I think it's the seller's obligation to try to anticipate and answer all possible questions upfront, as much as possible.
Expecting prospective buyers to email you and ask: "What's the title of this book?" I don't understand that one at all.
My point of view is - make full disclosure, and if something doesn't sell, or it sells for a low price, so be it. And, it's not a question of whether someone is a repeat buyer, or might post a negative - it's just simply being fair to people.
posted on March 31, 2005 01:48:52 PM new
If you sold a book for $4 and the buyer found out it was worth $40, what do you think are the chances she would return it to you because you sold it too cheap? Probably not.
This is an auction. The buyer sets the price. There are no "take backs" and I certainly wouldn't cave and offer it to the next bidder.
If it were me, I would apologize politely for the buyer's overzealous bidding, throw in a cheap freebie, and "close the book" on this one.
Your reasons are your own (i.e., sellers stealing your pics) and you don't owe anyone an explanation.
--------------------------
Dear Mrs. Sew-And-Sew,
As stated on our auction page, we sell items 'as is' and do not accept returns. I'm sorry you are not happy with your purchase. I can offer you 10% off your next purchase.
posted on March 31, 2005 03:10:52 PM new
Roz -- I apologize if this appears rude, but I asked for help in formulating a response -- NOT for opinions on my selling strategy.
posted on March 31, 2005 03:38:39 PM new
Diane, you said:
Roz -- I apologize if this appears rude, but I asked for help in formulating a response -- NOT for opinions on my selling strategy.
But I've said what my idea of "formulating a response" would be:
Bizzy, I would apologize for the misunderstanding, and I would offer her a full refund.
Why? Because your ad omitted the title. Certainly, once she got the book in hand and saw the title, it became clear to her what the book really was and what it was worth.
She seems to have misunderstood what she was bidding on - because you omitted the title.
But I still haven't gotten an answer to the question: How can you sell a book without including the title?
posted on March 31, 2005 05:34:35 PM newRoz -- I'm not going to explain my business strategy.
That is because Diane would rather deceive bidders into buying items for much higher than they are worth. Yes, the bidders should ask questions about the items if there is no title, but then again, it should already be there. This is one big reason so many bidders are leaving ebay for B&M stores.
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Alive in 2005
posted on March 31, 2005 05:51:00 PM new
What was she suppose to do? Put a big red banner in her auctions "This book can be bought in a craft store for $4 so don't be stupid and bid on my auction"?
For all of you who don't know, just because a craft or stitchery book is still in print, that does not mean it is easy to find. And knowing the name of the book does not mean she would have known she could buy it elsewhere for $4.
She saw something she wanted bad enough to pay $40 for it. She bid on it and that's her problem. Now she blames Diane because she didn't get off her lazy tail and look for the pattern in stores.
I don't think Diane owes her a refund, discount or apology.
posted on March 31, 2005 05:57:51 PM new ......... "If you don’t want people to steal your descriptions or find the same item cheaper, then either don’t run the auction or find a competitive advantage. Competition is a fact of life – especially on ebay."
"It’s hard to feel bad for a buyer who didn’t do their research or ask questions before they bid. On the other hand, you developed a relationship with this person, and as your customer they trusted you. niel35 had a great idea. Why don’t you offer the book to the underbidder? Considering ebay’s bid increments, it should only cost you a small amount. The risk you run is that there was something unintentionally misleading in the auction, causing everyone to bid high."
