posted on April 19, 2003 12:10:16 PM new
::how can you tell if he has deleted your aol message??
i am on aol as well,i can tell when he read the message,but deletion?? ::
Same place where you can tell if the message was red. Go to status... it will tell you unread, read and the tie, or if deleted without being read, it will say message deleted.
posted on April 19, 2003 01:32:20 PM new
USPS postal inspectors and fraud investigation is up to their gazoo with internet complaints-individuals taking in each other dirty laundry and call them collectibles from venues as we fondly called auction sites.
item not as described,quantity shortage,switch a roo,damage,theft,no show etc .
you said paypal has retrieved your payment from his account and will soon refund you,so what is your gripe??
it sounds like he has read your email and not going to respond,so if i were you,i will take the refund and deploy it elsewhere and trash the smelly album.
posted on April 19, 2003 01:35:46 PM new
i am on aol version 7,when i check status of email sent to another aol member,it just said read at such and such time or not yet read.the delete and unsend buttons are for you to either delete the emails from your own file or unsend the email you sent.
posted on April 19, 2003 01:47:16 PM new
The first issue is did the seller require you to sign for the item? If memory serves me correctly, any item has to have a customer signature for the seller to be protected under the seller protection plan. If the seller did not require the signature, there is a possibility that you could win the dispute. If my memory is wrong, and it could be, and the seller has a tracking number showing that you did receive it, now it is a 50 - 50 shot at winning the dispute. As for quality disputes, PayPal does not get into those.
Stopwhining - you are correct. There seems to be a rush to contact the FBI and Postal Inspectors whenever there is a transaction gone bad. The problem is that with every complaint that is filed, this does cause both organizations to get slowed down and can not go after the other criminals out there that are nailing more people causing more damage. This is not to minimize the problem with this seller, but can you imagine if the Feds tried to lock up every seller that had a $ 400.00 transaction that went bad or other problems? There would be no room for the mobsters, drug pushers, and other criminals. Instead of contact the postal inspectors, call his local police and make a complaint. That will get you a faster response than reporting ot the feds.
posted on April 19, 2003 01:53:09 PM new
the author of this thread said that paypal has notified him that it has succeeded in retrieving the 380 from seller account and soon refund to him.SO HE IS GETTING HIS FULL REFUND BACK.
one cannot sit and collect the 380 and complain of smelly album,missing album,item not as described,email deletion and go around weighing package,filing complaints.
posted on April 19, 2003 02:11:35 PM new
first,
paypal seller protection plan expects seller to ship within 7 days of payment,and he did not ship within 7 days.but it sounds like paypal now said he has [roduced this dc and is okay.
(see,you should not wait that long to file paypal complaint,if you have filed after 10 days,he has no dc to prove anything,and you would have won and got your money back)
second,ebay does have insurance up to 200 dollars with a deductible,the other aw members will soon clarify on this.
how did you pay -paypal fund,bank account or credit card??if you have used credit card,then you can file a chargeback with your credit card company.if you win the chargeback,paypal will try to recover the money from the seller,if it cannot ,then it will have to eat the loss.
posted on April 19, 2003 05:07:27 PM new
stopwhining said:
"if he accepted your paypal payment,he has 7 days to ship,not 24 days.
if you want to file complaint,you better do it now."
I read that whole thing when they changed it
recently, and I'm not going to search through
it, but where do you find that? I have no
memory of that requirement. And what
constitutes acceptance? Simply having it
sent to you? I've had several deadbeats
who waited weeks, and then only paid after
I'd already NPB'ed, Neg'ed and FVF'ed them
(a little late, dontcha think). Thank you.
---
"Cannot say. Saying, I would know. Do not
know, so cannot say". -- Zathras (Babylon 5)
posted on April 19, 2003 05:38:56 PM new
if you read seller protection,it is stated seller should ship within 7 days after payment.
accepting payment is easy,once the money landed in your account and you do not hit the refund/return button,would you say you have accepted the payment??
so the clock is ticking,7 days is plenty of time for a seller to ship IF HE HAS THE MERCHANDISE ON HAND.
in fact there is a thread a few months ago by a seller who does not realise he has to ship within 7 days ,as he is waiting for his dropshipper to ship,which took 10 days,the buyer files complaint with paypal and got his money back,and also got the merchandise from the dropshipper.
tricky tricky situation when you rely on dropshipper and accept paypal.
in fact.amzn expects its sellers to have the item on hand when it is listed and ship within 2 days after receiving notice from amzn-amzn sent out 3 notices -you have sold bla bla bla,ship now as money is depsoited in your amzn account and the last email is that the sale of your item has ended.
posted on April 19, 2003 05:44:51 PM new
zathras11 said,
I've had several deadbeats
who waited weeks, and then only paid after
I'd already NPB'ed, Neg'ed and FVF'ed them
(a little late, dontcha think). Thank you.
////////////////
this 7 days requirement is for seller,not buyer.
if your deadbeat buyer finally wakes up and send you payment via paypal,then 7 days requirement begins from the day he sent you payment,not from the day auction ends.
true,it is good to vent that some buyers sit on their ass and wont make payment until they get warned and negged,but hey,who said retail business is located in rose garden??
posted on April 19, 2003 06:12:40 PM new
this is from paypal website-seller protection-
TIMELY SHIPMENT-
You must ship items within 7 days of receiving payment
/////////////////////////////////////////
posted on April 19, 2003 06:54:26 PM new
IF the facts are as you represent, I agree.
However, since you displayed a marked tendency to go for the seller's throat from the very get-go, I have some doubts about your veracity at this stage.
--
"I'm thinking of the immortal words of Socrates, who said `I drank WHAT?'"
posted on April 19, 2003 08:05:49 PM new
no further repies are required
//////////////////////////
it is not up to you,i hope you make millions from this case,how about billions??
posted on April 19, 2003 08:21:59 PM new
Couple of things about PayPal. If you have read the PayPal TOS, you know that you are required to take all matters to arbitration with PayPal. PayPal fights all small claims court decisions by just making a motion for dismissal due to the Terms of Service that are agreed to when a person signs up for an account. Also, according to the TOS, PayPal does not get involved in a quality of item disputes. If a seller does not ship, then you can win the dispute without a problem. However, since the seller did ship something that can be tracked on-line. This now becomes the quality of item dispute and PayPal will not get involved and it is clearly stated in the TOS.
In my opinion, since the seller will not respond to an e-mail, then I would do the following things:
1.) Make sure that you are prepared to not use PayPal again. I would recommend that you place a chargeback on your credit card. Understand that since the seller did ship something and it is traceable, when PayPal gets the chargeback on your credit card, they will restrict your account.
2.) Before you go to small claims court, I would call his local police. In most cases, the cops will make a personal visit to the seller and he will most likely respond to that visit by either shipping the last album or sending your money back.
3.) If you can not get your money back or the last album by doing the two above, then I would go into small claims court. However, getting a judgement and getting a person to pay on judgement are two different things. If the seller is in a different state and you get the judgement in your state, then you will have to travel to his state to get the judgement inforceable in that state. Then you will have to take a trip to the state everything you want to either attach an asset or find out why the seller will not pay you. Needless to say, the cost to get the judgement and get inforced will cost you more than the orginal purchase price and courts will not make the seller pay for your travel costs.
So your best bet is option 1 or option 2, I think Option 2 will get you the fastest results.
posted on April 20, 2003 06:23:56 AM new
does the local police really visit the seller and try to enforce the terms of sale??
what if the seller said the buyer played a game of switch-a-roo??
should the police get involved ,is this really the repsonsibility of the police to enforce terms of sales??
posted on April 20, 2003 06:35:01 AM new
If it was shipped via the USPS file a mail fraud complaint... it will take a few weeks or months and may or may not get your money back, but will put the alert out to your seller that they are being investigated.
It took 3 months but I did get my refund from the seller and on the plus side they do now have a mark against them with the post office.
posted on April 20, 2003 06:37:37 AM new
Stopwhining
In a way, the seller has committed fraud and depending on state, it may even be a felony. Now, instead of involving over worked federal agencies, a call to the local department may put the fear of god into the seller. Who knows, this may not be the first time that this has happened and there maybe a pattern that we do not know about. If the seller is in a small town, the police will respond and contact the seller. If the seller is from a big city, then there will not be a lot done.
posted on April 20, 2003 09:58:06 AM new
Well, let's see:
USPS mail fraud
Got one of these forms once due to a disgruntled customer (uninsured item lost in mail). Ignored it. Nothing happened. That was 18 months ago.
State attorney general's office
Miscreant filed an online complaint with CA atty general's office, which sent me a form asking for particulars. I spent some time composing my reply, sent it back, and the matter was dropped. This was a $6.00 pair of earrings that the miscreant broke one of when she put them on. I still get hate mail from her occasionally. One year ago.
eBay fraud reporting system
He said/she said, pure and simple. Outsiders have no access to the allegations, only the parties involved. Ultimately, pretty pointless. I have both filed and received such complaints. Nothing is ever done.
Negative feedback
Pretty pointless too unless the recipient is ignorant enough to believe that negative feedback counts for something.
I don't think you have ANY effective recourse. Obviously an escrow situation would have been your best bet, but you chose not to do that.
--
"I'm thinking of the immortal words of Socrates, who said `I drank WHAT?'"
posted on April 20, 2003 10:13:11 AM new
::i am on aol version 7,when i check status of email sent to another aol member,it just said read at such and such time or not yet read.the delete and unsend buttons are for you to either delete the emails from your own file or unsend the email you sent.::
I don't know about on version 7 but on on whatever version I am running and dating back at least 5 or 6 years and there is a third text option. In addition to the read or not yet read, if a message is deleted without being read the text will read "( deleted )" I am not referrring to the buttons - I am refering exclusively to the text box relating to status.
posted on April 20, 2003 10:13:26 AM new
he could have filed for paypal complaint saying he did not receive his albums after 7 days and received his refund.
i doubt if any local policeman is going to get involved-drive up to the seller house and ask if he shipped the right albums,how many albums and how they smell etc.
unless the seller is a terrorist or saddem look alike.
posted on April 20, 2003 10:14:59 AM new
posted on April 19, 2003 12:10:16 PM
--------------------------------------------------------------------------------
::how can you tell if he has deleted your aol message??
i am on aol as well,i can tell when he read the message,but deletion?? ::
Same place where you can tell if the message was red. Go to status... it will tell you unread, read and the tie, or if deleted without being read, it will say message deleted.
///////////////////
I AM STILL TRYING TO FIND OUT WHERE ON AOL YOU GET TO KNOW IF MESSAGE IS DELETED BY THE RECIPIENT??
IS THERE ANY AOL MEMBER HERE ??
posted on April 20, 2003 10:22:26 AM new
Stop - i'm right here ..... hilight the sent mail, hit the status button - you will get a little window that says one of three things
Not Yet Read
Read ... time and date
Deleted
Deleted only show up if he mail was deleted without being read.
posted on April 20, 2003 10:42:22 AM new
OKAY,I WILL KEEP AN EYE FOR THIS FEATURE .
but whether he deleted your message after he read it or never read it,it does not really mean much to your case.
