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 aaronandelise
  		posted on April 15, 2004 04:55:16 PM new
Vendio is having a problem with the shipping amount when they are sending auctions to eBay. I have had Paypal payments coming into me that are saying:

Shipping & Handling: $8.00 USD
Shipping Insurance: (not offered) : --
Sales Tax : $0.00 USD

Total: $XX>XX

I do offer insurance. Some of the payments have gone through ok:

Shipping & Handling: $8.00 USD

Insurance: $0.00 USD

Sales Tax:

Total: $XX>XX USD

I have emailed my Paypal rep. who looked into it with a tech. guy. They told me that the shipping option is not being filled out, so that is why I am getting the not offered problem (my auction still show the $8 I charge for shipping though). They said when the info for the auction reaches eBay from Vendio, that portion is missing.

Please help me on this, as I want my customers to have the option of insurance. Thank you.

Aaron



 
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