posted on November 3, 2003 06:28:18 PM new
I for the first time in a very long time bid on an item and was the winner. (I am usually only a seller)
Of course it was a powerseller.(first mistake)
Anyway, four days after the auction closed I still hadn't received any notification from the seller. Keep in mind my buyer id and seller id is different so my buyer id e-mail address isn't cluttered with tons of spam. So I e-mail the seller to send the purchase info. Two days later I get a check your e-mail, I sent it reply. I understand that as I often get that response from buyers that they didn't get the e-mail when I send them personally. No automated crap from me.
Anyway, I e-mail back to let him know it did not arrive and to resend the info. Again, two days pass and I get a PayPal invoice. Fine and dandy except there is no name or address to where the payment is going. What a horrible system. As a buyer, I want to know where my money is being sent. Second point is the seller states clearly in the auction that they take checks, money orders ect. If no address, how do I send it? The paypal invoice really sucks and needs a major overhaul. It desperately needs the name and address of the seller for buyer protection. It is now very clear as to why so many buyers are leaving the online markets for brick and mortar stores. Security.
Wake up ebay and PayPal. You are your own worst enemies.
