posted on May 6, 2012 08:04:52 PM new
I am getting more and more customers getting confused at the auction end. They've been requesting that I send them an invoice. They get my Vendio email which says when they click the link....
<<eBay now requires checkout to take place on their site. For this reason, we are unable to complete this checkout.
Please complete your purchase and check out of your item directly through eBay: go to www.ebay.com, find your item (available on your My eBay page), and click on the checkout button at the top of the item listing.>>
Not quite sure what I can do to help my customers.
posted on May 7, 2012 02:48:04 AM new
Why not just turn that email off. That way all they get is the invoice from ebay. You can send them a second one if you want.
posted on May 7, 2012 09:15:06 AM new
I don't think you can turn off ebay's email. I was talking about Vendio. I think that is what is confusing onceoza's customers
posted on May 7, 2012 01:48:12 PM new
Yes, turn off the Vendio WBN in your profile for eBay auctions. Vendio can help you turn it off for all of your active items, but you will have to manually uncheck the send WBN box on relists and profile items.
