posted on September 23, 2001 08:52:18 AM new
I send winning notices to everyone right away, I keep copies to make sure. A winner emailed me asking why I didn't contact them, I assured her that I did, and she paid immediately. Well, she won another auction and a notice was sent. She emailed today asking if I was going thru with transaction since she hadn't heard from me.
I haven't this problem with anyone else. I have gotten replies from others with aol addresses. But I did notice that all of the people I have on my "reminder" and "NPB" list are aol users.
Is it possible that they are not recieving the email? I use yahoo to send mail, and have not had any problems until now.
posted on September 23, 2001 09:18:11 AM new
Yes, if you are non-aol, you can have a problem getting through to some, though not all, aol users. Some on here say it is because of a "filter" that aol users can turn on...and if I understand it correctly, it filters entire sites...such as Hotmail, etc. (I don't think 'site' is the correct word here, but hopefully you get the idea.) Funny thing is: The user will always deny vehemently that s/he has such a feature in use. Maybe they just aren't aware of it; really don't know....I don't even mention it anymore.
If I don't receive a response from an aol user in 24-36 hours, I copy my original EOA notice, go into the auction page, and send it via the "Email this auction to a friend" feature, with an explanation that I'm concerned that they may not have received the original.
posted on September 23, 2001 10:38:06 AM new
I have AOL. I recently had a bidder call me because me because she was receiving my emails, but I was not answering her replies. I never received any of her emails. She was using swbell.net who told her it was an AOL problem, but when she contacted AOL, they said it was problem with swbell.net?????
Treasure Divers of Miami
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