Home  >  Community  >  The eBay Outlook  >  Buyer NARU'd. Still wants item! Do I have to?


<< previous topic post new topic post reply next topic >>
 skizzi99
 
posted on September 20, 2001 03:28:12 PM new
Opinions please....

This auction ended on 14SEP and the WBN went out on time. Haven't heard from buyer until today ( I usually wait a week to send reminder). She sent a nice email that her Webtv email is on the blink but gave me her friend's email address to send total and she will pay via Paypal. I went back to check auction and see that she is NARU. She has around forty feedback and one negative for no pay about 3 weeks ago.

Am I obligated to complete this transaction or is it void?

To tell you the truth, I wouldn't mind being able to relist... it only sold for 58.00 and another had sold the previous week for over 200.00. Bids were out of whack last week.

What do you think?



 
 bmxplayersclub
 
posted on September 20, 2001 03:36:33 PM new
not selling this to her would be acting a bit shady? if anything because of whats going on in the world- you might think about allowing more lead time- after all....


Byron Friday
 
 skizzi99
 
posted on September 20, 2001 03:52:01 PM new
Perhaps a clarification is in order...

She is not late in paying by my standards, I am rather laid back on that anyway.

My main concern is that I sold an item on Ebay to an Ebay member and now she is no longer a member.

What is my obligation?

I guess I feel like something is a little fishy.... but i don't know what.


 
 capotasto
 
posted on September 20, 2001 04:02:21 PM new
Sounds like you're fishing for an excuse to relist and maybe make more money.


 
 mballai
 
posted on September 20, 2001 04:56:05 PM new
If the buyer pays in a timely fashion, you should honor the bid. Sounds like the bidder was NARU'd because of technical issues and may very well be reinstated if they can get eBay to listen.

Both bidder and seller made an agreement in good faith. Not selling to the bidder is a breach of your contract; in effect being a deadbeat seller. Keep your end of the bargain. Conducting yourself in an ethical manner is more important than the potential profit from one sale.



 
 skizzi99
 
posted on September 20, 2001 06:40:39 PM new
Thanks for the input.

I guess I thought it was a little weird that she didn't mention to me she was no longer registered. Also she asked to pay with Paypal and after reading all the boards about chargebacks I got spooked.

Is it appropriate to ask her to pay with a money order when my auctions say that I accept Paypal?

I only started selling more on Ebay since May so I may not be up on all the aspects.

The relist idea was a dumb one. Just thinking about money these days. Getting my pink slip from my airline job ( been there since 1979) tomorrow. Suddenly Ebay will be my main form of income instead of just for fun. Guess it got the best of me -been a rough week.

 
 barbarake
 
posted on September 20, 2001 07:20:51 PM new
I wouldn't complete the sale. I know if I *bought* from a seller that was NARU'd, I probably wouldn't complete the sale. Same thing from a buyer that was NARU'd. Just because she only has 1 negative feedback doesn't mean that there aren't problems with her. Many sellers just file for refund without actually leaving a negative.

Coincidentally, she's using a friend's email because her web-TV broke down? That's another thing that would make me nervous. And what's to stop her from doing a chargeback - you can't neg her.

Personally, I wouldn't do it.

 
 mballai
 
posted on September 20, 2001 10:08:07 PM new
If you have stated terms, stick with them. Make sure you use delivery confirmation of some sort to verify your shipment if a credit card (PayPal) is involved.

 
 bkmunroe
 
posted on September 20, 2001 10:18:37 PM new
No, you don't have to sell to a NARUed bidder.

If you see the words, “Not a Registered User” next to an eBay member’s User ID, this means that this person unregistered from eBay after the listing closed. Because only registered eBay members can participate on eBay, you are not obligated to buy or sell from this person.


 
 icyu
 
posted on September 20, 2001 10:37:10 PM new
If you want to avoid chargebacks but still want to offer the paypal option, tell her you'll only accept a payment from her existing paypal balance or as an electronic funds transfer from her bank account (eCheck).

Then immediately move whatever funds you have in your own PP account outta there.
 
 misscandle
 
posted on September 20, 2001 10:37:54 PM new
bkmunroe's quote comes from:

http://pages.ebay.com/help/myinfo/user-not-registered.html


 
 bidsbids
 
posted on September 20, 2001 11:43:10 PM new
Over the years I have found that one of the main reasons users get Naru'd at eBay is because they either accidently or purposely stiff eBay with payment for auction services. They hate that.

 
 mlriche
 
posted on September 21, 2001 11:21:02 AM new
My two cents - I won't complete a sale with a seller or a buyer who's been NARU'd. Not my concern why they're NARU'd, just that they are.

 
 mballai
 
posted on September 21, 2001 01:40:55 PM new
If they were still registered when the transaction was completed (EOA), then the auction is technically valid. If a seller has any concerns, they should contact SafeHarbor. You don't HAVE to do a lot of things.



 
 skizzi99
 
posted on September 22, 2001 06:15:32 PM new
Update---

Thanks so much for your thoughts and ideas!

Ebay customer support said under the circumstances neither one of us is obligated to complete the transaction.

I decided to let her pay with a money order so I don't have to worry about anything shady.....

good advice everybody!




 
 daleeric
 
posted on September 22, 2001 08:21:49 PM new
I have seen buyers NARU'd because of excessive bidding. One buyer presently has about 5 pages of auction activity. 57 auctions that she was the high bidder. It is your business as to why they are NARU'd. The point is that if she/he has this kind of history they won't pay anyway. This type is all talk.
 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2025  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!