posted on October 16, 2000 08:49:21 AM new
labbie ... I would hold the cheque and if it clears, send the item. There are numerous reasons why a payment may be late. In your case, you have 'caught' a tardy buyer. I don't think you should prevent a sale though. Hopefully everything will work out and the buyer will have learned a lesson
posted on October 16, 2000 08:59:17 AM new
If you do complete the sale the buyer might decide to report you to eBay. After all you did receive a FVF refund and then completed the transaction.
posted on October 16, 2000 09:05:57 AM newlabbie1: I'd wait for the check to clear, then send the item (maybe on a very slow boat). Sending back the check would, IMO, essentially be enforcing their "deadbeat" habit.
If you do complete the transaction, you can report it to eBay (find that "contact Support" form over there, pick Billing then Other Account Queries), so nobody will be able to accuse you of fee avoidance.
posted on October 16, 2000 09:06:24 AM new
I generally do not complete transactions that are late. This one was more than a month old, and the bidder didn't have the commonsense to email the seller that the check was on the way.
posted on October 16, 2000 09:11:39 AM new
Ethical question, this has happened to me before, too -- once I have given negative feedback (and I am VERY patient) and requested my FV credit, then it's game over, I return their check to them uncashed. By the time I neg someone it is almost always after about 35 to 45 days after the end of the auction, and I've wasted too much time on unanswered e-mails, and submitting credit forms, and so in my house they don't get my sympathy at this point, or my items, I re-list & hope for a better price 2nd time around, which has actually often happened.
posted on October 16, 2000 09:29:21 AM new
Typically, once I file final credit, any payments are returned to the buyer. If you've received a check, and you decide to take this route, be sure to mark the check as VOID on both the front and the back. You're doing this for the buyer's safety as well as your own. Return the check and put in a letter of explanation .. such as due to the fact that you've already requested credit on this item, you can no longer accept payments.
posted on October 16, 2000 09:33:11 AM new
Hey, I got one payment three months after end of auction. You bet it went back to the bidder, Certified/RRR.
posted on October 16, 2000 09:49:28 AM new
Generally, I wait at least 45 days to neg and that is after my EOA, Payment not received e-mail, NPB and FVF Credit as was the case here.
I have had checks take several months to get to me, but the people always wrote to find out if I had received their check. And their Cancellation by the PO backed them up.
In this case, I checked further, and the person's husband did contact me after the FVF to tell me that the winner didn't live there anymore but he would send the payment. However, he still waited 7 days to write the check and send it after the FVF.
Their feedback was 3 before my neg. Now it is 2. Their 3 feedbacks were really good!
posted on October 16, 2000 09:51:27 AM new
I would tell them that the transaction was cancelled, the item was being relisted and that I would tear up their check & email them a scan of the torn check. If they wanted it returned, I'd ask them to send enough to cover the postage (certified, return receipt requested).
