posted on October 15, 2000 05:10:47 AM new
Can anyone tell me where my auctions went?. I loaded 82 auctions but only 68 made it to my ebay page. They are however in my auction watch manager but i would rathier view in my ebay page. If anyone has the annwser please feel free to email me at [email protected]
Thanks
posted on October 15, 2000 05:20:25 AM new
There's a thread over on Ebay on the Auction Listings board where you can post if items are not showing up in your My Ebay or your seller list.
Alternatively, you can write to [email protected] and ask them to reset your seller list. It's a database problem.
[ edited by pickersangel on Oct 15, 2000 05:23 AM ]
posted on October 15, 2000 05:35:50 AM new
INDEED WHERE DID THEY GO?!! Ebay has been losing info recently I think.
My listings could not be found in some searches or category listings. Right now I have an auction in open salts. When I click on this category on the top of my item listing, it shows 18 pages, newest first. I went to Page 18 (closing tonight), and my listing is missing. Yet SEARCH under antique open salt title & text gets the listing. I WENT A WHOLE WEEK BEING NOT FOUND IN THE CATEGORY SEARCH!! No wonder there is not that many hits.
Thursday night, I listed 2 new items and found by chance that search under TITLE only finds them while TITLE & TEXT cannot find them. I emailed support and voila, next morning both searches worked. Surprisingly, they also answered the next day, after it worked, nice letter, saying I did nothing wrong. Well I know I did not. Nevertheless it was an individually written or modified letter to the point, not a robo letter. That was the biggest surprise.
Main point here is that the different SEARCHes sometimes miss the listings, I think especially when they are having problems or overloaded. They were implementing the new buyer-seller columns thing on the search results.
It would be USEFUL TO POST OCCASIONS WHEN PEOPLE FIND MISSES WITH THEIR SEARCHes. I sure don't want to miss half of the audience for a week like I did on the salts. If we post it, Ebay might watch and fix the problems more frequently.
posted on October 15, 2000 05:40:11 AM new
It happens frequently, but there is an easy fix. Go into the auction via auctionwatch, get the item number and then pretend to change the category by going to change my category and reentering the same category. It probably would also work by pretending to revise, but category is easier! This forces your item onto your seller's list.
Susan (swoose on ebay)
